Collins Oral & Facial Surgery

Collins Oral & Facial Surgery
  • 2425 Dave Ward Dr , Suite 501
    Conway, AR 72034
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Chamber Rating

Verified Member
4.8 - (18 reviews)
17
0
0
0
1
Read Our 18 Reviews

Chamber Rating

Verified Member
4.8 - (18 reviews)
17
0
0
0
1
  • Cindy Walker

    I have had many issue with teeth and I need implants not one ounce of problem two done. Fast forward my from tooth needed an implant and because of my insurance I had to go with someone else. That did not work out at all so I’m back to Dr Collins because he cares about the long haul results. Today I had two molars pulled that needed lots of bone graft to build it up for an implant. Great job. Next I will start on the other guys mistakes and redo it and another root cancel beside and finally two front implants’. I wouldn’t risk my front teeth on anyone but Dr.Collins no matter what the insurance says. In the long run it will save pain and suffering
    Nov 2nd, 2021

  • Douglas DeLaMater

    Veterans: DO NOT USE THIS PROVIDER. Rather, cover them and their ilk on Memorial Day, Veteran's Day, and the 4th of July with scorn. Extremely disappointing front office staff. Regardless of referrals, do not attempt to use this office if you are out of network with your insurance. We have two major, reputable insurance providers, and Dr. Collins' office chooses to take neither (one is for veterans). Furthermore, when asked to coordinate with those two insurance providers for out of network services and pre-authorizations, the incompetent staff dragged their feet and delayed enough to cause us to lose precious time (nearly 90 days of coordination), all to be told in the final hour (days before appointments that we'd been waiting for weeks and weeks for) that we'd have to pay fully up front for both patients (over $8000!!!) to be seen. At that point, my two children, now multiple weeks into their need for oral surgery to remove wisdom teeth, have to start over trying to get appointments (my eldest's teeth are now erupting though gums while we await an appointment with a different surgeon, thanks to these cretins). Worse, after investigating, I discovered from our primary insurance provider that Dr. Collin's office has never even sent them a single written piece of correspondence to secure a pre-authorization...ever...despite their assuring us they would/did. These people have enjoyed the security veterans have sacrificed to provide them with for years, yet they have no thanks, but rather, complete disregard. Please treat them as such.
    Jul 2nd, 2021

  • Karie Edwards


    Dec 10th, 2020

  • Wendy Burgener


    Aug 20th, 2020

  • Lindsey Jetton

    Always so professional and kind... great quality care!
    Aug 24th, 2019

Read Our 18 Reviews

About
Collins Oral & Facial Surgery

Collins Oral & Facial Surgery is located at 2425 Dave Ward Dr, Suite 501 in Conway, Arkansas 72034. Collins Oral & Facial Surgery can be contacted via phone at for pricing, hours and directions.

Contact Info

    Questions & Answers

    Q Where is Collins Oral & Facial Surgery located?

    A Collins Oral & Facial Surgery is located at 2425 Dave Ward Dr, Suite 501, Conway, AR 72034


    Q How big is Collins Oral & Facial Surgery?

    A Collins Oral & Facial Surgery employs approximately 20+ people.


    Q How is Collins Oral & Facial Surgery rated?

    A Collins Oral & Facial Surgery has a 4.8 Star Rating from 18 reviewers.

    Ratings and Reviews
    Collins Oral & Facial Surgery

    Overall Rating

    Overall Rating
    ( 18 Reviews )
    17
    0
    0
    0
    1
    Write a Review

    Cindy Walker on Google

    image I have had many issue with teeth and I need implants not one ounce of problem two done. Fast forward my from tooth needed an implant and because of my insurance I had to go with someone else. That did not work out at all so I’m back to Dr Collins because he cares about the long haul results. Today I had two molars pulled that needed lots of bone graft to build it up for an implant. Great job. Next I will start on the other guys mistakes and redo it and another root cancel beside and finally two front implants’. I wouldn’t risk my front teeth on anyone but Dr.Collins no matter what the insurance says. In the long run it will save pain and suffering


    Douglas DeLaMater on Google

    image Veterans: DO NOT USE THIS PROVIDER. Rather, cover them and their ilk on Memorial Day, Veteran's Day, and the 4th of July with scorn. Extremely disappointing front office staff. Regardless of referrals, do not attempt to use this office if you are out of network with your insurance. We have two major, reputable insurance providers, and Dr. Collins' office chooses to take neither (one is for veterans). Furthermore, when asked to coordinate with those two insurance providers for out of network services and pre-authorizations, the incompetent staff dragged their feet and delayed enough to cause us to lose precious time (nearly 90 days of coordination), all to be told in the final hour (days before appointments that we'd been waiting for weeks and weeks for) that we'd have to pay fully up front for both patients (over $8000!!!) to be seen. At that point, my two children, now multiple weeks into their need for oral surgery to remove wisdom teeth, have to start over trying to get appointments (my eldest's teeth are now erupting though gums while we await an appointment with a different surgeon, thanks to these cretins). Worse, after investigating, I discovered from our primary insurance provider that Dr. Collin's office has never even sent them a single written piece of correspondence to secure a pre-authorization...ever...despite their assuring us they would/did. These people have enjoyed the security veterans have sacrificed to provide them with for years, yet they have no thanks, but rather, complete disregard. Please treat them as such.


    Karie Edwards on Google

    image


    Wendy Burgener on Google

    image


    Lindsey Jetton on Google

    image Always so professional and kind... great quality care!


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    Overall Rating

    Overall Rating
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