First Security Bank

Alexis has been wonderful to work with! She has been very professional and exhibited excellent communication skills. Her customer service has been above and beyond! Thank you so much for your assistance!
Oct 2nd, 2021

Sep 12th, 2021

I'm sure that because I'm not super rich and depend on every paycheck is the main reason for the horrible customer service I received from this branch. I tried to withdrawal $300 from the ATM and it only gave me $220, and I don't know about the employees inside but $80 is the difference between having or not having groceries for the week for my family. When I told who I assume is the assistant manager about it she was Instantly aggravated with me for interrupting her talk time with the other employees. Then I had to wait an hour in the parking lot for them to count the money out of the ATM just so the manager can tell me it's gonna take 10 business days for them to look into it and that there is nothing else they can do. She didn't even ask for my cell number so I had to volunteer the info so they can contact me with any update, and of course there was no apology for the whole 2 hours that I basically got screwed out of my money. So I will never go to this branch again and I hope that no one else has to be treated with the disrespect and lack of professionalism that these bankers portray.
Apr 18th, 2021

First Security Bank Military Branch is the best. We have personal and business accounts with them and have for 30+ years. Molly is A-M-A-Z-I-N-G and she has an amazing team.
Apr 27th, 2020

Love First Security and the Military Branch. Molly is AMAZING and always willing to go above and beyond to help !!!!
Oct 16th, 2019