Greenway Pet Clinic

Apr 20th, 2022

Apr 8th, 2022

Got a new little beagle and have taken him to Greenway for all his needs - he and I love the vet and all the support team -
Mar 18th, 2022

Inefficient and uncaring will never go back there and will never suggest anyone take their pet there.
Feb 26th, 2022

I have been a client and an aquanitence of Dr Treat for almost 20 years. I first met Dr Treat when one of my patients said that Dr Treat was wanting to adopt out 2 companion horses to a good home. I did adopt these horses back in 2005 and I enjoyed them until the both past away. I took Dale Carnege courses , and Dr Treat was also a participant. I was shocked and surprised with a recent encouter with Greenway pet clinic until I read some of these reveiews. I have to say that some of them validated my experience at Greenway pet clinic just about 2 weeks ago, reagrding the decline in the attitude of the staff, and similar experiences with Haley. I took my dog for her yearly appointment and her rabies shot. I always had recieved a card when her scheduled time was approaching, however this year the card came days before she was due. As has been mentioned it can be weeks to get in. When trying to get an appointment I could not easily naviage my schedule as a busy Dr before the due date. I schedued for a date 6 days past the due date.I was told on the phone that as long as the animal was vaccinated within the same month they were due then the vaccine would be considered on time the animal could wait the 3 YEARS to get revaccinated. HOWEVER, when I was in with the technician she told me that this was NOT ACCUARTE and that because the appointment had gone over by 6 days that I would need to bring the dog back in 1 year, not 3. As a physician, I could not believe that professional staff would give out false information to a client .As I was checking out I asked to leave a message for Dr Treat to call me because I felt this was a breach in professionalism that she should know about. Haley felt that she would handle this and did not want to involve Dr Treat. She insisted that Dr Treat was a busy Dr, too busy to return a phone call to a client who was upset. It appeared to me that she didn't want Dr Treat to know about this event, and was trying to protect herself and perhaps other employees from having their unprofessionalism exposed to Dr Treat. In addition, I asked for an estimated to have a dog spade, and she gave me an estimate for a fullmouth extraction of my dogs teeth! The rudeness and unprofessioanlism that I experienced here, and it appears others are experiencing is in MY PROSESSIONAL OPINION COMPLETELY UNACCEPTABLE. It is no surprise that I have not heard from Dr Treat, and i am assuming she was never given the message, because she has always called me back in the past whenever I have requested a call from her. I am planning on finding a new veternary clinic to take my animals to because I won't tolerate being treated in this manner by Dr Treats staff.
Dec 3rd, 2021