Wiseman Animal Hospital

I unfortunately never got any further than a phone call, as the lady that answered didnt seem as though she could be bothered by the two questions I had. She cut me off while in mid sentence and annoyed asked me if that was all she could do for me today. Cant say i got the feel they care for their customers much less the family member I hoped to have been seen there.
Aug 11th, 2019

AMAZING experience with Dr.Trueba and all of his staff. I arrived an hour and a half early to my appointment due to transportation/childcare and the staff was incredibly accommodating and even calmed my 6 year-old down about what was going to happen at the appointment with “her dog.” Highly recommend!!
Dec 16th, 2018

DR TRUBA IS THE BEST. TELLS IT LIKE IT IS AND GETS THE JOB DONE. HE IS A GENIUS Dr Truba is the best. Tells it like it is and gets the job done. he is a GENIUS!!!!
Oct 20th, 2018

My dog. Has been sick for a few weeks. No doctor available for at least 10 days. I got lost (after I have been in there office a few times). “Erika” the general manager (?!) hang up the phone at me when I called to verify the address. When I arrived (approximately 7 minutes late for the appointment) she was as rude as she could be. I asked her if she just hang up on me? And she got mad as a dog (no wonder she works there) and told me right away that I needed to leave without my dog receiving the care he so badly needed! She threatened me to call the police (?!?) if I didn’t leave immediately. I asked to talked to the doctor (been a doctor myself) however she replied there was no doctor on site and she will need to call him on the phone. Anyway! PLEASE BE AWARE OF THE TERRIBLE SERVICE this “clinic” provides. I had spent more than a thousand dollars with them (on only 3 visits). I suppose the doctor makes enough money with a few patients and can afford to have a “so called manager” mistreat people like this!!! At the end of the day, all I ask for is for my dog to get better. STAY AWAY FROM THIS PLACE.
Mar 6th, 2020

I referred my elderly mother here when her cat fell ill. The afternoon before her appointment, she came home to her cat in apparent pain. She called to see if there was any way she could be seen and they told her no. She explained that she felt the cat would need to be euthanized. They referred her to an emergency clinic. Moments later, the cat closed her eyes and passed away. Once I calmed my mom down, she called Wiseman back and informed them the cat had passed away and asked if she could take her there for cremation. They said sure, but then charged her FULL price for euthanization and cremation. The cat had already passed, so NO VET OR DRUGS WERE REQUIRED; however, they charged her for it. This was VERY UNFAIR! Then, apparently they attempted to call my mom to let her know the ashes were ready for her to pickup. They did not leave a message or try back, but instead sent my mom a letter in the mail. This is all VERY IMPERSONAL! Losing a beloved pet is very tragic and I feel they did a horrible job handling my mom in every aspect! I am embarrassed I referred Wiseman and will never do so again!
Dec 3rd, 2018