GEICO Corporate Office

Jesus Loves _{on Google}

Sep 11th, 2023

I had my car towed after running over a rock. At the time I had no idea if there was any damage. I Found out there wasn't any damage nothing to be fixed or replaced but now shows that my car was in a accident. All because I choose to have it towed the value of my car is 4k lower.

Melissa Bumann _{on Google}

Dec 5th, 2023

Michelle Trindade is the chief customer experience corporate officer. It's been my personal experience with these guys that GEICO DOES NOT CARE ONE BIT ABOUT THEIR CUSTOMERS! I was rear ended by some kid. And not only did Geico NOT DO ANYTHING WHATSOEVER TO HELP ME OUT, THEY ACTUALLY SENT ME SOME EMAIL STATING I had been found " at fault"!!! So, I call the number listed on that email to call with any questions. I have NEVER been able to speak with someone except once outta approx 10 messages I have left. The one time I was able to speak to an adjuster assigned to my claim, she told me to email her all my accident pics so she could "take a look at them" ??!! This was about a full week after I submitted the same pics and info through the freaking Geico app!! Sounded to me like that lady had zero idea as to the claim details, because she hadn't ever looked at my pics!!! Smells like total negligence to me folks! Just an ugly experience overall. Shame on you Geico.