State Farm Insurance
-
4231 W Ina Rd
Tucson, AZ 85741 - (520) 744-9636
Hours
Chamber Rating
-
Maxine Alvarez
Very rude and unprofessional staff. Spoke with Mitch for the first time and he was suppose to look into the issue for me and get back to me. Never heard from him again. I called the office about a month later and they said that he was out of town and didn't know when he was coming back. I changed to another agent that same day. Staff has no compassion for their customers!!!!!
May 5th, 2021 -
Kristin H
I have been using State Farm for 23 years, through several dufferent agents, in multiple states. I have never had a problem with any State Farm, even this one, until a few years ago when a new agent came in. There has now been a couple of different agents with each one just getting worse. Aside from the rude office personnel, they never send me my insurance cards nor save my new address permanently in their system. Plus I have always been on automatic payments from my bank account... Well I had to open a new account, gave them new info, multiple times and not 1 has been auto pay. My insurance has lapsed and not a word from them. Luckily I caught this before my license was suspended. 👎👎👎👎👎👎👎👎👎👎👎
Aug 31st, 2020 -
Brian Thanks
I just spoke with Angie she was great. I've used this office for 5+ years. Multiple agents, but I never notice a difference in quality of service. Always very helpful.
Dec 30th, 2019 -
Cienna G
I used to love this branch because Melissa the office manager was amazing. I guess she is no longer there and his staff is very rude now. I will be switching companies and paying more per month for better customer care. This was my third State Farm agent and will be my last.
Dec 13th, 2019 -
Cody Keegan
I don’t know Mitchell but his staff is rude, argumentative and unhelpful. I am sorry I pay them over $300 per month and that is soon to change.
Jul 26th, 2019
Contact Info
- (520) 744-9636
- (520) 744-9636
Products
- FLEXIBLE PAYMENT OPTIONS
Services
- 24/7 CLAIMS SERVICE
- CLEAN DRIVING RECORDS
- FREE QUOTE
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for State Farm Insurance?
A The phone number for State Farm Insurance is: (520) 744-9636.
Q Where is State Farm Insurance located?
A State Farm Insurance is located at 4231 W Ina Rd, Tucson, AZ 85741
Q What is the internet address for State Farm Insurance?
A The website (URL) for State Farm Insurance is: http://statefarm.com|STATEFARM.COM
Q How big is State Farm Insurance?
A State Farm Insurance employs approximately 11-20 people.
Q Is there a key contact at State Farm Insurance?
A You can contact Olive Mitchell at (520) 744-9636.
Q What days are State Farm Insurance open?
A State Farm Insurance is open:
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Q How is State Farm Insurance rated?
A State Farm Insurance has a 1.7 Star Rating from 6 reviewers.
Hours
Ratings and Reviews
State Farm Insurance
Overall Rating
Overall Rating
( 6 Reviews )Maxine Alvarez on Google
Very rude and unprofessional staff. Spoke with Mitch for the first time and he was suppose to look into the issue for me and get back to me. Never heard from him again. I called the office about a month later and they said that he was out of town and didn't know when he was coming back. I changed to another agent that same day. Staff has no compassion for their customers!!!!!
Kristin H on Google
I have been using State Farm for 23 years, through several dufferent agents, in multiple states. I have never had a problem with any State Farm, even this one, until a few years ago when a new agent came in. There has now been a couple of different agents with each one just getting worse. Aside from the rude office personnel, they never send me my insurance cards nor save my new address permanently in their system. Plus I have always been on automatic payments from my bank account... Well I had to open a new account, gave them new info, multiple times and not 1 has been auto pay. My insurance has lapsed and not a word from them. Luckily I caught this before my license was suspended. 👎👎👎👎👎👎👎👎👎👎👎
Brian Thanks on Google
I just spoke with Angie she was great. I've used this office for 5+ years. Multiple agents, but I never notice a difference in quality of service. Always very helpful.
Cienna G on Google
I used to love this branch because Melissa the office manager was amazing. I guess she is no longer there and his staff is very rude now. I will be switching companies and paying more per month for better customer care. This was my third State Farm agent and will be my last.
Cody Keegan on Google
I don’t know Mitchell but his staff is rude, argumentative and unhelpful. I am sorry I pay them over $300 per month and that is soon to change.
Overall Rating
Overall Rating
( 6 Reviews )Write a Review
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