Computer-Eze LLC

Great service great prices . Good people
Jul 19th, 2020

I came to them with a broken laptop fan. They took my computer and said it would be a day or 2. After 2 days I hadn't heard from them. I called them. They said it would be fixed the next day. I was never given a quote. I was expecting around $50-60 bucks. The guy tells me it's $95. As I give him my card, he tells me "btw it was a $5 part" at least he was honest about ripping me off. I should have repaired it myself.
Jul 6th, 2017

It has now been over 3 months since I brought in a tablet that had problems charging. Eventually after numerous attempts at calling and going by the location on Ash in Tempe Daniel informed me the computer was lost and he would replace it. Nothing has happened since he said he would get one for me after Thanksgiving. This was on 11-19. I have been by this location at least 10 times and each time there is a different excuse or none at all. I have also called well over 15 times and the ONLY time there has been an answer was the first one when I called to bring it in and another time when I used a different phone. Not once was there any attempt to call me back about this. I did put a note up on his website regarding this and when I went in and talked to him he wanted me to remove it and he told me he would replace the tablet. I did remove it but am posting it again as there has been no resolution in over a month. This is surely the poorest customer service ever... since there hasn't been any. NONE. Better to bring your repairs to Best Buy. They won't lie to you and they have a guarantee.
Jan 9th, 2017

I had just bought a new graphics card 40 days prior when my motherboard died. The rest of the machine was getting on so I decided I needed a gaming PC with no graphics card in it. After doing some quick research on hardware I decided I'd rather have an expert handle it. I told what I had in mind to Computer-Eze and a competitor - they both ended up with a list of parts more or less exactly what I would have come up with on my own based on the aforementioned research. While Computer-Eze charged exactly what I was hoping for and itemized every expense including labor, the competitor charged an extra $200 and would not itemize to give me a clear idea of where the extra money was going. I ended up with fantastic new Windows 10 box about which I have no complaints after 6 weeks of use. If you need unique PC work in the Phoenix area, then go to this one first.
Oct 25th, 2016

Apr 20th, 2016