Apricus Medical Group - Surprise Health Center

I am disappointed to be writing this less than stellar review, because I really did like my provider I had at this location, Ameet. I spent so much time trying to get someone on the phone for two weeks. I found a way to request an appointment via email and it took a week for them to call me. In the meantime I had already scheduled an appointment with a different office to establish care. When I did receive the call, they didn't seem phased when I told them my issues.
Feb 6th, 2024

Saw Celine Vallarez yesterday. She was amazing. I went in for severe arthritis pain and a rash. She ordered a pain shot for me and gave me some prescriptions to get all Walmart. She listened and heard me. I didn't tell her this but I wanted to die. After a very long time of suffering I finally got some help. Please tell her she is my savior plus my Lord of course. Thank you, thank you and thank you! I can see a future now.
Sep 15th, 2023

Ameet is great but the office policies are terrible. I had x-rays done and they won't tell me the results without scheduling a follow-up. My wife had blood work done and they wouldn't discuss it with her unless she made an appointment. People have busy lives with work and family, but they don't care about helping the patients.
Sep 7th, 2023

Dr Bajpai didnt quite digger deeper even when another Dr said everything was Ok. We thank you for knowing us in detail.
Apr 24th, 2023

I have been a patient of Ameet for over a year now. Im not the biggest fan of writing negative reviews but this is my health. My well being. I work 40+ hours a week like most everyone else does and on top of that I have thyroid disease and have since I was 16 years old 30 now. The staff I have encountered with over the phone the past two times - my experiences have been terrible. I know Im not always the easiest person, especially when Im depressed or sick and I am aware enough to take responsibility for my actions when I feel Im in the wrong but I know how thyroid works. I mean after all Im the one that deals with the disease and Im the one dealing with the affects of it. Situations like this for thyroid patients arent helpful for their thyroid at all and can actually make them worse. I shouldnt have to see my doctor to get a blood test for my next results. I have now taken a half day at my new job to find out there was no blood test even in the system. Lol talk about feeling not heard nor cared for. I know you all do your best to give the best care u can - at least I would hope but maybe educate yourself; idc what position your in - so you can understand whats going on on the other end of the line. So much unnecessary stress that has such a simple solution. One person reflects everyone there so its really unfortunate that Im now taking the time I had put in for pto to get a simple blood test done but instead am writing this review and have to figure out a new plan of how I will even be able to get my medication.I want to update my review now that I have more understanding I received a phone call from the MA, Taryn, (sorry for spelling) and she made me feel very comforted and heard. Its very sad that one bad egg can have an effect on an entire batch but if there is any hope in me staying with Ameet, who Ive never had issues with, her phone call was that. Thank you for following up and hearing me, taking the time, thank you for showing me I matter and thank you for correcting the issue. Its sad that Caden, who isnt even in the office, has such a strong presence and the people in office are the ones that have to deal with the clean up. Hopefully no one else has to feel the way I did. Sucks thinking your buttons will be pushed just calling into the doctor for a simple blood test. Again my issue has been corrected by the people in office, the ones that see me when I come in at my best and worst. Only reason I wont switch to 5 stars is because I was dealt a storm that didnt need to happen.
Aug 5th, 2023