Walgreens

Pharmacy seems understaffed like other have commented.
Apr 8th, 2024

absolutely useless! Wait on hold for 10 minutes. Then it picks and and disconnects. You have people that can`t even operate a phone but they are handing out drugs.
Apr 5th, 2024

Poor customer service. I've been a customer of this location since moving here in 2003. It used to be that a friendly employee at the counter would greet you when you came in. I used to be that the folks at the pharmacy would also be helpful and friendly. It seems, those days are in the rear-view mirror. Recently I ordered a refill of a monthly prescription via the automated phone system. It said I could pick the item up on Thursday. I went in Friday and watched the lady in front of me go through a big hassle and leave without her script not knowing I was next. After waiting a very long time, I got to the counter and was ignored for 2-3 minutes. I gave the lady my info to pick up my script. After a few minutes of looking at a screen she got another lady who spoke in a gruff tone and had an accent that made her very difficult to understand. Long and short I was told that I had to come back in 3 days because I was too early. Today I returned and sat for 2-3 minutes in drive through. The lady behind the glass was inaudible and difficult to understand. I eventually left with my script but found myself wondering WHO TRAINS THESE PEOPLE? Nobody says Good Morning or Have a nice day or emits a smile or pleasantry whatsoever. About 10 minutes after I drove away, I receive a computerized call to tell me that prescription was ready. Then When I got to work, I received an email offering the same. I figure Ill transfer this prescription to an online company that ships to my house to avoid Walgreens at some point in the near future.
Apr 2nd, 2024

If youre looking for decent customer service in the pharmacy DONT GO HERE! I sat on hold for 20 mins, every couple minutes someone would pick up yell something and slam the phone down and eventually hung up on me. Terrible customer service, its like they hate people.
Mar 26th, 2024

I think they must be trying to get the lowest customer satisfaction rating ever. They dont answer phones, they dont fill prescriptions in a timely fashion and when in the store you cant find anyone. Unreal-Zero Star Rating
Mar 24th, 2024