Rural/Metro Corporation

Frank _{on Google}

Oct 26th, 2017

Worst experience ever. This ambulance company tried billing me directly instead of going through my health insurance company. This is the wrong procedure to follow when billing for medical services. When confronted about their billing procedure, they quickly hung up the phone (no surprise there) so a second and third call was placed to peacefully resolve this matter. No luck. Per Cigna HMO, no provider of ambulance services can legally charge for any service rendered if they do not follow and submit all documentation with in 90 days of service.
Anyone reading this comment/post, please be aware of this ambulance company and their billing practices.
A monkey at the local zoo has more intelligence than these folks.

Zhizhou He _{on Google}

May 16th, 2017

The wrost corporation i had ever seen.Avoid rural metro at all cost.All they know is sending bill statement and raping your money.Their service member is the most stupid service representative i had ever seen.They even request u to wait more for their fault and never apologize,never call u back even if they promised becaue they don't have time.(Exactly,they are busy in thinking about how to steal more money from people ).
All in all, it is a retarded corporation run by a group of retarded person.
I would not give they the only star but i have to.

Maureen Fogarty _{on Google}

Mar 3rd, 2017

Incredible that an ambulance service does not contracted with United Health, once of the largest insurance companies!! Seriously!! Must be really bad if an insurance company won't even contract with you!!

Alicia Toppo _{on Google}

Feb 9th, 2017

Worst ever! My husband and I have been at pch hospital for over a month after my son having a brain tumor removed. We are having to get transported for radiation to the mayo clinic because after surgery he was unable to talk walk and has no control of his body so I can't sit up. The guys that picked us up on April 18th at 7:45 at phoenix childrens hospital were very rude and would not let both of us ride in the ambulence. To top it off they wouldn't even let me sit with my 6 yr old in the back for the ride. We have been doing this with no issues until today. This is already the worst thing to happen in my life that my family is going through and this didnt help. I am writing this so that this company is aware of these men and how rude they are and can keep this from happening to another family. I didn't get there names but I'm sure this company can track It with date place and time of pick-up.