MyTek Managed IT Solutions

Excellent work. I made a great decision when I decided to outsource my IT needs to MYTEK!
Mar 24th, 2024

Mytek wants you to think you have a team of butlers at your beck and call but in reality most agents are doing 2-3 jobs simultaneously and have been instructed to deny this fact. Overextended agents ensure your ticket will receive the minimum attention from technicians who are distracted and burnt-out. Each time you call about your ticket, you will get a different person on the phone, don't bother asking for a direct extension--you can't have it, and getting to the tech you worked with originally is unnecessarily time-consuming and difficult. Leadership does not understand the technology they expect their engineers to understand, which presents an incredible disconnect at several levels in their organization.
Feb 13th, 2024

MyTek has supported out company's IT needs very well. Prompt friendly service and always willing to help. From minor issues to rolling out server migrations, they are top notch...
Jan 24th, 2024

Nov 12th, 2023

Oct 4th, 2023