Bath & Body Works

I returned shower gel ($17.95) that didn't lather very much with a weak fragrance. I explained my return to the lady & she stated the gel is made with cream hence does not lather. Ok. She didn't offer to show me another form of the product that lathers, seemed annoyed when I spoke of my return (I offered explanation, she never asked) and rushed me to leave. Rude! I hope she's not a manager & I hope she's nice to others. Never going back there. It costs zero dollars to be nice.
Mar 14th, 2024

This location has the SWEETEST staff. The woman who welcomed me felt so genuine. She helped me look around and was just so happy and kind.
Jan 10th, 2024

Having shopped at several Bath and Body Works across the U.S., I have to say the staff here at the Scottsdale Fashion Square Bath and Body Works is a pleasure to do business with. On a recent visit just prior to the holiday rush, the store was well stocked, the staff was well informed, and very polite. Here's a little hack, their White Barn candles smell amazing, period!
Nov 28th, 2023

The store is nicely stocked and had a 40% off discount. One older Caucasian female was kind of rude and shoved the bag across the counter at me. :/
Nov 15th, 2023

Jun 24th, 2023