Firehouse Subs Prescott Valley

Owner does not pay its employees
Mar 27th, 2024

If I could give 0 star rating I would. 30+ minutes for 2 sandwiches on a slow Sunday afternoon. Walked in there was 2 people who already had their food and one couple ahead of me. They ordered, then I ordered, we both sat for about 20 minutes they got their food, I sit and wait another 10-15 minutes before getting mine. Meanwhile 8+ customers walk in, place and order and get their food before me. Absolutely terrible business practice. They also had no pickles and only had wheat bread to serve on a Sunday. Whoever is in charge needs to wake up and fix their issues. Paying $30 and waiting over 30 minutes for 2 mediocre sandwiches is just insane.
Mar 9th, 2024

Mar 7th, 2024

This store is going downhill fast. They have been advertising a new sandwich for 3 weeks. Been in several times and they always say they don't have it. Here tonight and had to pick my 4th choice because they are out of metaballs, chicken, brisket, beef, you name it. Every customer also seem to be going not with their first choice. So got the absolute smallest sandwich I have ever had the displeasure of spending $10 on, totally skimped on meat. I didn't want to believe what others were saying, but it's true. Hopefully corporate sees this and makes changes.
Mar 6th, 2024

They got rid of the gluten free bun.
Mar 5th, 2024