Elite Auto Parts
-
748 E Broadway Rd
Phoenix, AZ 85040 - (602) 276-4400
Hours
Chamber Rating
-
Jason Ngo
BEWARE!! BEWARE!! Sold me a $3000 bad motor claiming low mileage on it. Found out motor was tampered when delivered: timing cover removed, timing guide bolt missing, and cylinder head re-done. Called back and spoke with salesman about issues. They took the motor back and put the missing bolt back on and sent back the same motor reassuring me it was good and will take it back if anything was wrong. Sure enough, car is smoking and there is a timing chain noise. Keep in mind, this is the second motor they sent me. First motor with low compression (not an easy to R&R for an Audi A6). I took the motor back. Salesman called owner/manager for approval. Owner/manager was very rude, yelling/ranting, cursing at me, denied engine return, and tells me to get the “F†out and take the motor. I got scammed with bad business ethic. Their return policy is 90 days, but they won’t take back the bad motor within days. I should be able to return the bad motor. Owner refuses to return or credit of any kind and curse at me. Do yourself a favor DO NOT buy anything from this company. They will not honor their return policy. Also, they shut down the old yard, moved to another place, and change there name to "Elite's Anything Automotive": 748 E. Broadway Rd., -Tien
Sep 26th, 2020 -
Jesus Perez
Armando was realy helpful
Sep 6th, 2020 -
Jose Martinez
Apr 19th, 2020 -
_
this place is a colossal waste of time, they dont answer phones and their inventory listed on car-part.com isnt accurate or updated. Theyre very patronizing as well. good luck
Nov 1st, 2019 -
Shapour r
I purchased a part ignition switch and paid for labor and part , then they used my old ignition key and shoved it under my ignition for the new key to work . They didn’t do the right thing . And they didn’t want to tell me about it . When I asked them that I need my old key . Armando the guy the did it for me said that the old key is under the ignition. So now I can’t lock and unlock my car cause of that . How redicules not telling your customer that you are doing the right thing . Awful experience. I would never go there again . Now I have to go buy another key and program it .
Oct 19th, 2019
Contact Info
- (602) 276-4400
Questions & Answers
Q What is the phone number for Elite Auto Parts?
A The phone number for Elite Auto Parts is: (602) 276-4400.
Q Where is Elite Auto Parts located?
A Elite Auto Parts is located at 748 E Broadway Rd, Phoenix, AZ 85040
Q What days are Elite Auto Parts open?
A Elite Auto Parts is open:
Friday: 8:00 AM - 8:00 AM
Saturday: 8:00 AM - 8:00 AM
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Q How is Elite Auto Parts rated?
A Elite Auto Parts has a 2.9 Star Rating from 65 reviewers.
Hours
Related Categories
Ratings and Reviews
Elite Auto Parts
Overall Rating
Overall Rating
( 65 Reviews )Jason Ngo on Google
BEWARE!! BEWARE!! Sold me a $3000 bad motor claiming low mileage on it. Found out motor was tampered when delivered: timing cover removed, timing guide bolt missing, and cylinder head re-done. Called back and spoke with salesman about issues. They took the motor back and put the missing bolt back on and sent back the same motor reassuring me it was good and will take it back if anything was wrong. Sure enough, car is smoking and there is a timing chain noise. Keep in mind, this is the second motor they sent me. First motor with low compression (not an easy to R&R for an Audi A6). I took the motor back.
Salesman called owner/manager for approval. Owner/manager was very rude, yelling/ranting, cursing at me, denied engine return, and tells me to get the “F†out and take the motor.
I got scammed with bad business ethic. Their return policy is 90 days, but they won’t take back the bad motor within days. I should be able to return the bad motor. Owner refuses to return or credit of any kind and curse at me. Do yourself a favor DO NOT buy anything from this company. They will not honor their return policy. Also, they shut down the old yard, moved to another place, and change there name to "Elite's Anything Automotive": 748 E. Broadway Rd.,
-Tien
Jesus Perez on Google
Armando was realy helpful
Jose Martinez on Google
_ on Google
this place is a colossal waste of time, they dont answer phones and their inventory listed on car-part.com isnt accurate or updated. Theyre very patronizing as well. good luck
Shapour r on Google
I purchased a part ignition switch and paid for labor and part , then they used my old ignition key and shoved it under my ignition for the new key to work .
They didn’t do the right thing . And they didn’t want to tell me about it .
When I asked them that I need my old key . Armando the guy the did it for me said that the old key is under the ignition.
So now I can’t lock and unlock my car cause of that .
How redicules not telling your customer that you are doing the right thing .
Awful experience.
I would never go there again .
Now I have to go buy another key and program it .
Overall Rating
Overall Rating
( 65 Reviews )Write a Review
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