Desert Rat Off Road Centers

I had lift installed. Took two days longer than expected. Then I asked for my replaced parts back they were not in my truck. they said they forgot. I went back to get them & I needed some help on a tire rub now that my tires were installed. Spoke with Brian he never called me back after two separate conversations with him. I called back got him on the phone then he left me old Hold & never came back. Horrible service I hope the owners see this I would be glad to speak with them. I was trying to get my truck back in to give them more money but I guess they don't need more money. I called the Lift shop right around the corner & is doing the same work I needed for 25% less! Bad shop all around.
Feb 8th, 2023

Good service and friendly employees
Jan 29th, 2023

We recently bought a lifted Wrangler out in California and drove it back to Arizona.  The Jeep obviously had some alignment problems, the handling was just awful.  So, we took it to Desert Rat.The guys were very helpful, Bill is a real character :)  They made a few adjustments to the suspension and for only an hours labor and a couple small parts the Jeep handles like a BMW.  Well, as much as a lifted Jeep can anyway lol.  Huge improvement in ride quality, thanks guys!Would not hesitate to recommend Desert Rat on Bell.
Oct 23rd, 2022

Bill at Desert Rat off road on Bell road is absolutely the best! He was able to get me some rear icon 2.5 shocks overnight for my 4Runner! If this isn't awesome customer service I don't know what it is! Amazing that this kind of customer service still exists in todays world. Thanks again Bill! Appreciate you!
Oct 20th, 2022

I dealt with Chris at the East Bell Rd location who is now at the 19th Ave store 2 years ago and was very helpful educating me on winches and the installation was clean and well priced. I came back last week and dealt with Bill again at the Bell road store where I brought in my own shock absorbers. Labor again was fairly priced, kept me posted with updates and again a nice clean install. Extremely satisfied! These guys are fantastic!
Oct 19th, 2022