OpenTech Alliance, Inc.

I have used Open Tech for a couple years. I am getting another kiosk online at another facility and have found customer service to set up my Kiosk a Nightmare. They have dropped the ball repeatedly and recently had scheduled a phone set up of the kiosk. No one called at the appointed time. I have spent hours on the phone thus far and no working Kiosk. I am very frustrated after a month of having a Kiosk setting in my office unusable. Very poor service on this end. I would seriously consider another kiosk provider.
Dec 30th, 2021

over the years I have worked with Jared Rowley several times. He has become my go-to man for any issues I have had. His extensive knowledge and expertise spans from their kiosks to their online portals. I have never had a problem Jared could not fix, even if the situation was brand new to him. A+ each time. I hope he is recognized
Dec 26th, 2021

Jared Rowley has always been extremely helpful when I have had a problem with the kiosk. He is very knowledgeable, courteous, professional and has a lot of patience. He puts you at ease when your kiosk is not working. Thank you Jared for all that you do for us. We really appreciate it.
Dec 22nd, 2021

I left a previous review , but somehow it didn't register?? I am leaving it again. I had an issue with going back and forth and trying to figure out how to fix it. I was a little apprehensive....but then JARED ARRIVED. He handled my issue with style and grace! HA!! 2 mins to fix!!! He knew what I needed! Open Tech should feel 100% confident knowing that by having JARED on their team , the company will run smoothly! He is so fun to speak with , no dead silence, and truly understands your needs! THANK YOU JARED!!!! OUR COMPANY IS HAPPY TO DEAL WITH YOU DIRECTLY THROUGH OPEN TECH ALLIANCE!!!
Nov 27th, 2021

Best place to work.
Nov 16th, 2021