Duke Photography, Inc.

The photographer was amazing! However, getting through to make an appointment to take the photographs took me about a week and a half. No one answers the phone. Finally went in and paid for the portraits and realized later they never said how long it would be to receive them. I have been trying to get a hold of someone there for a week and two days. Left messages and received no phone call back. Called again and was told her computer just crashed could she call me back. Im still waiting. They never called back. Not even to say, Im sorry I couldnt get my computer up and running but let me call you back when I get that fixed! Definitely looking els where for my other two Seniors to have there photos done. Not returning here again!
Apr 27th, 2023

I called Duke 2 weeks ago to ask about senior portraits from over a year ago. They were taken at school and we were told there was a delay over a year ago but then forgot about it. Now, I realized I didn't get them and probably never will. BUYER BEWARE! Call them constantly!!! A year later and I still didn't get the phots i paid for.
Apr 4th, 2023

Jan 19th, 2023

I plan to file small claims with this business for refusing to give me my photos I paid for. I had a $100 gift card and still paid about $30 after that. For TWO small 5x6 photos. They will answer the phone and return all calls until your photos are ready. They've said they will mail mine sense my car is broken down but now no one will answer or return a phone call about if they mailed them. Its been like 4 months!!!! I even offered to pay to have them mailed! Nothing! I then called them to beg them to at least tell me if they were still in the store, so I dont find a ride from Mesa for no reason. They still wont answer me. Other than him getting a few good shots, this place has been a nightmare.
Nov 19th, 2022

I think their Website needs a huge redesign. It looks old, unfriendly, and outdated.
Oct 6th, 2022