Griego Family Eyecare

Dr. Griego is great, but the issue is with front staff. One afternoon my daughter and I arrived to pick up her glasses that we ordered and paid for 2 weeks prior. As we were walking up, the woman working behind the desk was walking out the door and greeted us with, “I just clocked out because it’s lunchtime and we are closed from 12-1. It’s advertised.” (Btw it’s not advertised when you look them up on google search - it showed open, until…) We arrived at 11:58, and reasonably could have been given her glasses and left within the amount of time she chose to justify the poor customer service. I am a working mother, juggling kids at home and a demanding 40 hr work week. It’s not that easy to arrive during their work hours, because it’s also mine as well. I’m not expecting red carpet service, just a common sense approach. (Something along the lines of, “oh hey.. glad you caught me… I was just heading to lunch… let me grab those for you real quick before I go…) To be turned away because she can’t walk back inside and hand them to me, without being on the clock, is ridiculous. I hate leaving reviews, but this was beyond unacceptable IMHO.
Aug 28th, 2021

The staff is very friendly and professional! Doctor Griego is also very kind, helpful, and makes you feel at ease! I am so happy I found a great place for my eyes!
Jun 28th, 2021

Jun 27th, 2021

See below for new note, changed from 4 stars to 2 Jan-2020. In Dec. 2019 I went for an eye check up and needed frames too. They had a nice selection of frames and had them arranged easily to know which were covered by my insurance. I also had a blood vessel burst a day prior and Dr Griego looked at my eye and confirmed that it wasn't infected, just a bursted blood vessel. She also knew that I had allergies without me telling her that I had them & was irritated from pet dander. I just picked up my new glasses & I am pleased with the outcome! Thanks Dr Griego Jan 2020 Called to find out my prescription for my glasses to get a box of contacts from Hubble for a $1 and since I didn't order contacts and pay the either $25-30 to get them fit they wouldn't tell them what my script was for just basic contacts , just my lens script. Which is just fine, I can figure it out on my own. I simply wanted a hell of a deal from Hubble on line. Which is a box of contacts for $1! I just wanted them to have to wear once in while when I didn't want to wear my glasses. I received a 'you didn't get contacts from us so we faxed them to not fill it', never calling me, not caring why it was even sent in the first place. So my opinion has changed. Yes I understand that I have a stigmatism in my right eye, yes I get that I didn't order contacts from your business. But give a person a lil sway here, a buck?? I've worn contacts for many years prior to walking in their door. I mean maybe offer me something, ask if I'd like to be fit for them. Don't give me grief because I want a good deal that you can't even approach. Maybe even ask if I've worn contacts before. I simply forgot go ask for my new prescription of my lenses in my glasses after my appointment. I will contact Hubble and have them call my older Eye Dr. They are still open but it's quite a ways away from me and I don't think they will be nasty about it. I truly did like Dr Griego, not the woman (almost slipped and called her a lady) I just spoke to. I am pretty sure I will not be giving my business to a company that is simply greedy and to not even ask me any questions, just ' Do not fill'. Well you can put on a form 'will not be coming back'.
Oct 5th, 2020

I have been avoiding the eye Dr. for years and finally went to Dr. Griego. Everything was easy and professionally handled in the office. They helped me find the right frame and my glasses came in ahead of time. I would recommend them to anyone in the area.
Jul 19th, 2020