Regus - Arizona, Phoenix - 24th and Camelback

Very impressive building. The security guard helped me when I became lost. Thank you young man.
Aug 1st, 2021

I opened a account for my business back in December 2020, I cancelled SAME DAY and Regus still continues attempting billing me for services I have NEVER used. Sorry Regus, I'm not using your services therefore I'm not paying you.
Jul 6th, 2021

We used this for a satellite location. Our card stopped getting auto billed and they called to let us know and I said we would like to cancel. Got confirmation and thought we were done. They billed us for 2 or 3 months after, I then pay the invoice and make sure we're cancelled. I call furious and the rep says she will open up a ticket with billing/accounts. Never heard anything, nothing happened and now we got a letter from collections seeking money. From my experience, this is an unethical, immoral company and would recommend looking elsewhere. I am certain I am not the only one this has happened to. UPDATE: Even though months of calls and emails sent to prove cancellation in December 2020. They charged my card for the "balance" of the disputed amount in July 9, 2021, that they claimed owed without any authorization. This company is unethical and not helpful. I would highly recommend not using this company for anything. They said in their comment they would reach out, but they didn't. We got 10+ collections emails, to which we responded to each one and they never responded. We also called and they never followed up. I have never seen such a failure of customer service and doing the right thing in my life.
Jun 19th, 2021

Nov 23rd, 2020

Aug 26th, 2020