New West Lending, Inc

Knowledgeable, responsive, fair and honest business. Went above and beyond.
Oct 6th, 2021

If I could give 0 stars i would . Janette chacon was our loan officer. She ran my credit we were working with her , the market is very crazy right now i submitted many offers and still no luck . Not even a month with working with her and she lost patience. Since day 1 she would messed up alot on my prequal , she messed up on my name , last name , middle name , dates , numbers . Then She stop answering my calls or texts instead of telling me she not interested in working with us . She just stop answering and made me waste my time . Now i have to go with another loan officer and run my credit again because of her . I DO NOT RECOMMEND JANETTE CHACON .
Feb 7th, 2021

I would have to agree with all the other reviews on this page if I could give them 0 absolutely horrible service they ask for all your personal information and then they never get back to you they need to be audited by the Better Business Bureau I don’t see how they are still in business specially having your personal and confidential information a first grader would absolutely know how to deal with this better than them very bad service service they have no clue what they are doing I’m still waiting for somebody to get back to me and this has been almost 2 months or more maybe Martin and Susie were my loan officers.
Nov 11th, 2019

Absolutely horrible customer service, non-responsive. Lost the earnest money deposit and the home because they couldn't get the loan processed in time.
Jun 22nd, 2019

If I could give negative stars I would... Vanessa Torres is the absolute worst loan officer I have ever dealt with. Steer clear of this company. Non responsive, rude and incompetent. You will lose the house you are buying and your earnest money in the process.
May 5th, 2019