Alliance Home Loans, LLC - High Street East Office NMLS #1480850

Just took a cold call from these guys. I asked to be placed on the do not call list. The guy on the phone said are you afraid to save some money or just shy? Found that to be rather rude and unprofessional for requesting to be placed on the DNC.
Feb 15th, 2022

These guys are complete incompetent so-called professionals. My parents have been proactively sending the necessary paperwork that Vanessa is always asking for when she should have it already. Whenever they successfully sent out the paperwork, Vanessa never called for updates or to let them know what would be the next step. My father constantly gave them calls and they would never hear from the company. The uncaring and disinterested behavior that she has displayed towards my parents is a complete shame to represent this company. Alas, my parents have decided to cut the cord with her. Alliance home loans and Vanessa dont even try hard enough to at least pretend to care about their customers. Vanessa is a joke. Give me a break!
May 10th, 2019

I've read the reviews before me and I can say with confidence that my experience was much different. I was a first time homebuyer using a VA loan with no money down. For those of you who don't know, it is really difficult to purchase a home using the VA benefits that service members have. Between my realestate agent and this company (Ryan Coday specifically) I was able to close on my home in about a month. With almost all paperwork completed electronically, the process was smooth and streamlined. I even got a sub-4% fixed interest rate. Would definitely recommend this company to friends and family.
Oct 16th, 2018

Horrible. This company tried to close in 30 days. So I hustled to move out put in my 2 weeks notice at work and moved my family, only for them to drop the ball and leave us stranded without closing on time. Asking for extensions and not answering there phones. Stay away.
Oct 12th, 2018

Run!!! The worst most incompetent company we have ever encountered. Brian M was condescending, rude and insulting. He went on vacation after we got our prequal. Then his assistant went on vacation. Then her backup. Which means they did zero on the loan until 10 days before closing!!! On top of this we submitted the same documents multiple times. Their portal doesnt even work! We were told to never upload anything to it because it was impossible for them to access. But we had to click print by each document multiple times to prove that we reviewed it (even if we scanned and emailed signed copies). We were also encouraged to sign for each other. They waited until the Thursday before closing to request IRS transcripts and then blamed the IRS for the delay! Said that was all we needed!! So on tax day at 6am we called and sat on hold with the irs for an hour and got the documents over to them. And guess what? They needed yet more documentation that the already asked for. Un fricking believable. You are better off anywhere else!!!
Oct 9th, 2018