Phoenix Gaming Lounge

They will have something going on 5 days a week party establishment and have all kind of staples
Mar 8th, 2024

I have been in about 6 times to purchases boxes of Lorcana cards each time. I went in last night to do the same. My boyfriend called and was told that boxes were available as were Troves. Super excited, we head to the shop. We get there and when I asked to simply see the Trove box (as I was undecided as to whether or not I wanted to buy one and wanted to see one before making the excision), the guy helping us said sure. However, another guy came up and said No! You cant buy those they are for regulars only in a fairly rude manner. I wasnt asking to buy one, I wanted to SEE it but thanks for assuming and inserting yourself into a conversation where you did t belong. I left upset and not sure I want to go back is that is how I am going to be treated. I didnt know that simply showing up for Lorcana leagues was the only way to become a regular. Which, I physically can never make it to the leagues. So, I guess coming in multiple times and spending hundreds of dollars each visit does not make someone a regular. I am not a collector, I simply love the game and love opening packs. I dont know if you will be my go-to store for Lorcana going forward. This whole situation could have been avoided had the guy simply said Sure, you can look at the Trove but they are not for sale. We are saving them for those that are in our Lorcana league. But, that is not what happened so here we are. Thanks for making me feel like my business is nothing.
Mar 4th, 2024

Amazing selection of cards. They have both pokemon and mtg fully stocked.
Feb 27th, 2024

Big space for events. But there are no signs regarding space not to be inhabited. I was returning an unmarked item to the back of the open area and the clerk shouted get away from there, Incredibly rude staff.
Feb 9th, 2024

Very nice place with a pretty cool selection
Feb 7th, 2024