J's Residential Cleaning Services INC.

I've been in communication with Jerri about getting a quote on 2 house cleanings and wanted to establish a working relationship for over a month as she was referred to us. I've been in clear communication over the last few weeks. I spoke with her again this morning to see if we can schedule a walk through for a quote(as she needs to see the house and not provide verbal quotes) because we flew someone to be on-site to provide her access all to have her respond with "we cannot accommodate the schedule, thanks for reaching out." How if we didn't even discuss the dates or times. You said you'd call me back but never did. We work for a CEO of a billion dollar global company. Service like this is NOT RECOMMENDED!
Jun 24th, 2022

I was shocked to see there cleaning service had 5 stars,  In October of 2022.  I had them come out and give me quote for my home in North Phoenix.  (2) people showed both oweners and looked at the home and gave a price for cleaning 10 days prior to needed them.  I hired them to clean on  Friday-October 21, 2022.  Waited for over hour they did not show so we called them, there were running late cleaning another home.  Then called again over hour later, we left the home on lockbox.  They still were not there they were no eating lunch.  When they did show up they told me the home was way worse then the remember and did have time to clean it.  They were leaving and tell me I would be happy with the job they had time to do that day.  I told them we had people moving on 10-23-2022 ( Sunday).  They said it needed a deep clean, I told them to just leave was not fair.  They should give a price and if it increase so be it, put don't leave I need the home cleaned.  They could even do that they had to go to the truck to look and see how much  they charge andif and when they could complete the job since it was to much for that day.  Then I text her saying-- What--- I was going to leave a bad review and make sure to let people know you treat your hired customers.  She told me I better not due this and gave me warning.  I told her to leave the home, lock it up and leave immedately.  I was calling the police if she did not leave my home .  I said you can just show late and then   rip people off like this.  Never ever would I use them.  I asked them to speak to superivsor they told me no they were the owners.  Hard to believe this!!  Beware !!   (5) star can not be true for the cleanning crew.  Warning -This could be you.
Dec 15th, 2022

I needed someone at the last minute before my daughter and her roommate moved in to their 2 bedroom 2 bath apartment in Surprise AZ.  Jerri and Sandra did an amazing job! The price was a little high, but they were willing to come out and move their other appointments to get the my daughters apartment done.
May 21st, 2022

My husband & I recently joined the band wagon & left California, to buy a new home & reside in beautiful AZWe certainly believe in supporting family owned businesses. In doing so we selected J's Residential Cleaning Services to do carpet cleaning. I must say they provided EXCEPTIONAL service, arrived early, were welcoming & jumped right in leaving us with the best carpet cleaning service. If you want the best, I suggest you reach out to them. I'm certain you'll be as happy as we are. Thank you Residential, we'll be seeing you again!!!
May 8th, 2022

OMG! Best cleaning service ever! Jerri and Sandra did an outstanding job for a very fair price. Super nice ladies, hard working, local American company. Love to support our local businesses. We will be using this company again!
Apr 27th, 2022