Leisure Time Slots LLC (DBA AZ SLOT)

I spoke to Randy on the phone the other Day, I had a small programing issue with my IGT s plus slot machine, Rand walked me through it and within a minute our machine was fully functional. Randy and Leisure Time Slots LLC, has the best customer service around. I compare there service to the Ritz Carlton Hotels. Thanks again
Oct 29th, 2021

After buying the machine they don’t provide any technical support. I was never told that the machine loses its programming after about a year. Very complicated long process to reprogram the machine. When you call and ask for assistance they always tell you the same thing. “We are too busy to help you now.” The owner acts like you are bothering him if you call with a question. They have good products but be prepared to have no support after they have your money.
Jun 28th, 2021

STAY AWAY FROM AZ SLOTS!!!!!!!!!! If I could rate zero stars, I would. I made the mistake of buying 2 Blazing 7 s6000 machines from them. Years later, neither one works properly and didn't work correctly when I purchased them. I called them several times for support and they give me impression that its a "bother" and I'm interrupting their day. June of 2020 I sent them a circuit board from one of the machines for repair. 7 months later, still not done, one weak excuse after another. Upon my request, he sent it back to me unrepaired. I did fix it myself finally. They say they "proudly" service what they sell. REALLY????? That's a joke. Randy lied to me....saying he didn't have time to repair it....yet he's out making deliveries....verified by my friends in Phoenix. In checking with their competitors, Randy has a long history with no service after sale.....keeping customers boards that were supposed to be repaired......switching game proms on MPU boards, etc. etc. etc. Folks.....buy from a reputable dealer and save yourself problems with them down the road. ZERO STARS.
Jun 15th, 2021

Stephanie and Randy are the nicest people. We purchased a slot machine from them and they did everything we asked and it came out amazing!! My husband was so surprised with his Christmas gift. Thanks again Stephanie and Randy. Vicki
Nov 15th, 2020

the process of resetting and repairing my slot machine. Very much appreciated !!!! Works perfectly, Thanks !!!!
Oct 10th, 2020