Bartoli Cleaners & Laundry

Out family loves Bartoli because they are so friendly! Supporting a small, family owned business is very important, and this is the nest dry cleaner in all of Mesa!
Nov 21st, 2023

Wonderful service and tailoring
Nov 3rd, 2023

He went above and beyond to get my draperies done on time
Oct 24th, 2023

Great customer service
Sep 16th, 2023

I am very disappointed. I brought in my huge beaded 20 year old wedding dress to be cleaned because my daughter wants to wear it for her wedding. I was told the stains were so old they couldnt guarantee it would come clean. Miraculously they got the stains out! I explained that I was going to get different sleeves put on the dress and the owner graciously offered to wait on pressing the dress until after the alterations. They charged me $250 for the dress because of the size and beading and a receipt saying to bring it back for pressing. After I dropped it off to be pressed I got a call accusing me of dropping off the wrong dress. Its my dress, and I dont have any other wedding dresses laying around. They told me they remember me and the real dress even though it had been a few months and they werent there when I dropped it off for the pressing. They said they would still go through with pressing and when I arrived for pick up I was accused again of being a liar. They told me its not possible that my dress is 20 years old. I had to look up my own wedding pictures from 2001 to prove that it was the dress I wore for my own wedding. I am just so surprised that the attitude went from we would love to press it for you after alterations to accusing me of lying. I wont be bringing anything here again after being treated this way.
Nov 9th, 2023