D&B Custom marine

I brought my boat in for engine service and was pleased that Brandon completed it when he said he would. The price he charged me was more than fair. Then things went downhill. Very fast. I had asked Brandon to repair my swim ladder. He said he would order the two broken shims and we arranged for it to be fixed on a Friday morning at exactly 8am one month later. I called Brandon 3 times over the next three weeks to confirm he had ordered the correct parts. He told me he had. The morning I showed up with my boat on time at 8am on the aforementioned Friday. Brandon informed me he could not work on my boat until after 12 noon. This did not go over well with me. I had arranged this one month prior. So I told Brandon I had 7 friends waiting to get on the water and asked if he would be willing to do it that evening. Brandon said yes no problem he would go to Havasu Marina that night. I paid him the $50 he charged me in cash. That evening he texted me he had ordered the wrong parts. Im pretty sure he had never ordered them and im even more certain he never showed up at the marina to do the work. It was all a lie from the beginning. So then I asked for my $50 back. I gave him my address and asked him to mail it to me. He said sure he would mail it out on Monday. So after 2 weeks and no check he didn't respond to my text request to send it. So I texted him again and he said he was sorry but would send it venmo. So again after giving him my venmo address it was a another week and nothing. So I kept at him. 5 weeks later and 3 hours of my time nagging at him he venmo'd the $50. If this is the customer service you are okay with then by all means get your work done by D& B Marine in Havasu. Just be warned. Hes not a truth teller. And don't front any money. It might be several weeks and several hours of your time getting it returned. Services: Oil change, General repairs & maintenance
Jun 3rd, 2021

They do great work. And if you need a high performance custom engine built, you won't find better!
Oct 20th, 2020

This is the best boat shop in Havasu! Brandon has gone out of his way to help us get on the lake multiple times. He worked on my boat until 9:00 pm one night on his day off, to get us back on the lake in the AM.
Sep 10th, 2020

Brandon and the people at D&B are the friendliest and kindest people, besides doing everything they can to help you when you need it. They went out of their to help when I lost the forward gear in my boat. I would recommend them to everyone.
Jun 23rd, 2020

Brandon is a true professional and I highly recommend him for any of your boat repairs. He was able to quickly diagnose make recommendations for our boat repairs. Overall he's honest, straightforward, and does excellent work. Thank you Brandon for all your help.
Jun 6th, 2020