Texas Roadhouse

Tina was our waiter for the night. Decided it was okay to touch us and tell us her way of doing things. She threw our napkins on our table. We had just been sat done at our table and obviously needed some time to settle in and get a menu & was annoyed that my elder family wasnt ready (my family speaks Spanish so there is a language barrier and need to ask them what theyd like to drink) .We ordered an alcoholic drink, gave her the id in her hand and Tina decided it was acceptable to throw the id towards my family member. We asked for a manager and he understood us but we kept having the server Tina give us nasty looks the whole night, stand near us and kept saying things under her lip and gossiping about us with fellow coworkers. At the end when my sister got her happy birthday sung to, she decided it was okay to walk by our table and make a harsh comment I would have said boo ,basically instead of yeah haw! Weve been coming here for years and to be complete disrespected and harassed the whole night when we came to celebrate a birthday party is UNACCEPTABLE! This was our first bad experience at this Texas Roadhouse and our last and completely over shadowed that we were happy and celebrating and the food was great as always. Also the server would switch up her tone with the manager and acted as if nothing had been done and she was not at fault when seven people witnessed her actions and attitudes towards our Hispanic household. We witnessed her giving others wonderful service but why werent we treated equally. The manager took responsibility of our table and was very attentive for the rest of the night however, he could have done a better job addressing Tina and her attitude towards us the rest of the night .What we experienced is not okay by any standards.
Apr 8th, 2024

Great food and excellent service! Movie theater for grand opening and didn't we have to wait too long to get in. Highly recommended for Del Rio!
Apr 8th, 2024

Love this place rolls butter and prime rib of course.
Apr 7th, 2024

Apr 6th, 2024

Very noisy, the food is incredible, although the gluten free options seem like they weren't, if you are not celiac or gluten sensitive I recommend it 10/10. If you are better, avoid it, and save yourself the bad time.
Apr 6th, 2024