The Engine Builders

Connie Garcia _{on Google}

Mar 18th, 2024

The customer service was amazing and the friendly smiles were very welcoming. A special thanks to kody and his father Mr Perry. It was the best decision ever made. Engine builders are truly the best.

Yvonne Morgan _{on Google}

Mar 3rd, 2024

6 months ago, I had engine builders put a rebuilt engine in my 2006 Mitsubishi Outlander. From day 1 when my car was picked up in El Mirage the tow truck driver (Kodie) was so amazing, friendly and professional. Within weeks, my car was done, fast and efficiently. Through the whole process they communicated with me every step of the way (Greg). I have to say Im so pleased and happy with everything. Runs like new. My car is doing amazing. It drives smoothly and sounds great. I have had my first oil change also. No issues so far, I have been very please with their work! Thank you again for doing an amazing job.

Destiny Bullinger _{on Google}

Apr 6th, 2024

The guys at The Engine Builders are life savers. I bought my 2004 Jeep liberty used and it wouldnt Even make it home. I explained my Situation to Greg Monday morning and he instructed me DO NOT drive it, he sent a Truck the same day to pick up the Jeep and tow it.
The next morning they started work on my Jeep, it was ready to pick up Friday. I got a check engine light Sunday and was concerned something was wrong, took it in first thing Monday and head them check it out, turns out my gas cap seal was bad, a new gas cap and its great!! After about 7 thousand miles on my third oil change its safe to say my Jeep runs like a new car!! Huge thanks the the guys down at the engine builders, they got me back on the road in time to start my new job and they kept their word on everything we agreed upon before they picked Up my car. I will definitely be coming back if I ever need future engine work.

Eduardo Campuzano _{on Google}

Mar 22nd, 2024

I recently had a deeply disappointing experience with the engine builder .After dropping off my car for what was supposed to be a routine repair, I was shocked to find out that it took over six months to fix my engine. Not only did this extended delay inconvenience me greatly, but it also resulted in additional costs as my car's computer system malfunctioned during the process, necessitating a costly replacement.
To make matters worse, when I finally received my car back, I discovered a significant engine leak. Despite bringing this to their attention immediately, the shop informed me that they would need another week to address the issue. This lack of accountability and urgency is unacceptable, especially after already waiting for an exorbitant amount of time for the initial repair.
Overall, my experience with the engine builders was incredibly frustrating and costly. I would strongly advise others to seek alternative options for their automotive needs, as the level of incompetence and disregard for customer satisfaction displayed by this shop is simply unacceptable.
In addition to the abysmal handling of my car's repairs, the customer service at the engine builders was equally appalling. Throughout the six-month ordeal, communication was virtually nonexistent, with little to no updates provided on the status of my vehicle. Any attempts to inquire about the progress were met with vague responses or outright dismissal.
When I voiced concerns about the extended timeline and additional issues arising with my car, the staff displayed a blatant lack of empathy and accountability. Instead of taking responsibility for the delays and errors, they brushed off my concerns and made excuses for their incompetence.
Furthermore, the lack of urgency in addressing the engine leak upon receiving my car back was indicative of their disregard for customer satisfaction. Instead of prioritizing rectifying their mistakes and ensuring my car was returned in proper working condition, they treated the situation as if it were a mere inconvenience.
Overall, the poor customer service at the engine builders only added insult to injury. Not only did they fail to deliver on their promises of timely and competent repairs, but they also demonstrated a complete disregard for customer satisfaction and basic professionalism. I would strongly caution anyone considering their services to look elsewhere for reliable and respectful automotive care.
The irony of their name hits home.

Cayateno Guy E Romero Jr _{on Google}

Mar 19th, 2024

Hello, this was my first experience with The Engine Builders, having looked for the right fit. Having received a 2012 Ford XLT F150 Super-Cab 4x4 with a blown engine from my sons. It has a 3.5l V6 Twin Turbos, appreciating the truck and knowing the engine needed a rebuild, with such a clean 4x4 body and clean cloth interior. On Saturday 03/09/2024 my truck was loaded and dropped off at The Engine Builders shop in Glendale. It was here I met the person I had spoken to on many occasions prior to meeting Greg in person. I liked that he was knowledgeable on my motor having built a few himself. Monday morning, I started receiving pictures of my motor being removed from my truck. Tuesday, we conversed by texts and pictures and decided on a new block and crank. After talking with Kody on Wednesday about some parts required for my engine outside of our build agreement and scope of work. Most people are offended by an offer to purchase parts, but both Greg and Kody appreciated the offer. So a few hours later I delivered two new Turbos for my new motor.
Following Monday morning Kody called to let me know that my truck would be ready around noon. However, their mechanic Julio on the test drive found that two sensors for my exhaust system needed to be replaced. A couple hours later I returned with parts from Sanderson Ford. Great people, Bruce, Johnny, and Kevin in parts were so helpful and quick. After returning and Julio replaced the old sensors, he went over my break-in requirements. Julio is very polite and knowledgeable, I, being 69 yrs. young, was excited in driving my rebuilt motors break-in miles. It was amazing that it was completed in just Seven and a Half days of R&R build time. I am really looking forward in the future working with Greg, Kody, Julio, and their crew, especially, since I am doing a three-Year Warranty!
I know that when I called, they answered, when I went to the shop, all their employees were friendly and helpful. Need a Ford Motor, this is the place to have it re-built. My drive home was literally my first time driving it in the year I owned it. Wanted a nice older 4x4, so yes, I am 101% satisfied with THE ENGINE BUILDERS! I Believe So will You! Stay Safe! God Bless!
Guy Romero Jr
Laveen, AZ