Earnhardt Volkswagen

I am extremely disappointed with the service department. I took my car in for an oil change and the technician forgot (how they could forget I'll never know) to reattach the undercarriage engine protector. I was on a major highway when it fell down. Thankfully a gentleman saw me in distress and helped me. There were no screws or clips to hold it into place. I could have been killed. When I called the service department they were very matter of fact and offered no resolution at all. I will NEVER take my Car back there. Kathleen Winkenwerder
Sep 16th, 2021

I recently purchased a Jetta GLI and I had some questions about the car, I spoke with Steve the service advisor and he answered all my questions very quickly professionally and was very knowledgeable about the car. I had the best experience on the phone with him and want noted he had a great attitude. Thank you
Sep 15th, 2021

The lady at the front desk, Paige, was SO incredibly sweet when I was asking about the oil change policy for new cars! Usually I dread going to car dealerships about anything but Paige made the experience way less of a hassle. Thank you!
Sep 15th, 2021

Paige, was very helpful!
Sep 15th, 2021

Steve helped me in service a couple times with battery and tire issues, he was so helpful process was easy
Sep 14th, 2021