Travel Masters
-
2137 W University Ave.
Flagstaff, AZ 86001 - (928) 774-3661
Chamber Rating
-
david fishman
Best brake deal in Flagstaff. Hands down the best service, price & value. Do yourself a favor and have your brakes only serviced here!
Apr 2nd, 2024 -
David Boateng
These guys were wonderful and truthful. I took my car to a different place for an oil change and got hit with the old something else is wrong speech. This time the brakes. I decided to get a serving opinion. Brake Masters took the time, checked the brake and let me know I had over 15000 miles left on them. If you want honest people, go see them!
Mar 26th, 2024 -
Kirstin Harding
Professional service at a fair price. We got our brake pads replaced along with an oil change. It was quick and they even had a place for us to park our camper while they worked. Would definitely come again!
Mar 24th, 2024 -
jason mariah
Jaun and the crew at brake masters are fantastic!! All I have ever received is top notch service with quality and respect! They even have helped me try to diagnose problems without charging me. I would highly recommend bringing your vehicle in to this location for whatever service you need!!
Mar 19th, 2024 -
Morgan Boone-Roberts
Brake Masters replaced my front rotors and pads about 7 months ago. The old set were not causing issues or making any noise--this job was done preemptively to help extend the life of the car. Ever since that replacement, the front brakes have squealed daily. I hoped there was just some dust between the rotors and pads that would wear away. The noise never improved. I took the car back to Brake Masters this week, less than 4,000 miles from the original job, and explained the issue. They test drove and "couldn't replicate the noise." They never inspected the car, just drove it around the block and told me no issue was present. They told me I would have to drive them around to replicate the sound or they would not do any work on it nor honor the warranty. Juan was condescending, patronizing, and seemed insistent that this was all in my head. Not only that, when I questioned the quality of work that I paid hundreds of dollars for, he laughed in my face. I left this shop, disgusted, and went to a local guy. They immediately test drove the car and confirmed the noise. It was not made up or all in my head, after all. Juan, General Manager of Brake Masters, disrespects, demeans, and intimidates his customers. If you have any self-respect, and if value your money and safety, avoid this shop like the plague.
Mar 6th, 2024
Contact Info
- (928) 774-3661
- [email protected]
Questions & Answers
Q What is the phone number for Travel Masters?
A The phone number for Travel Masters is: (928) 774-3661.
Q Where is Travel Masters located?
A Travel Masters is located at 2137 W University Ave., Flagstaff, AZ 86001
Q What is the internet address for Travel Masters?
A The website (URL) for Travel Masters is: http://travelmasterstravel.com
Q How big is Travel Masters?
A Travel Masters employs approximately 20+ people.
Q How is Travel Masters rated?
A Travel Masters has a 4.4 Star Rating from 235 reviewers.
Ratings and Reviews
Travel Masters
Overall Rating
Overall Rating
( 235 Reviews )david fishman on Google
Best brake deal in Flagstaff. Hands down the best service, price & value. Do yourself a favor and have your brakes only serviced here!
David Boateng on Google
These guys were wonderful and truthful. I took my car to a different place for an oil change and got hit with the old something else is wrong speech. This time the brakes. I decided to get a serving opinion. Brake Masters took the time, checked the brake and let me know I had over 15000 miles left on them. If you want honest people, go see them!
Kirstin Harding on Google
Professional service at a fair price. We got our brake pads replaced along with an oil change. It was quick and they even had a place for us to park our camper while they worked. Would definitely come again!
jason mariah on Google
Jaun and the crew at brake masters are fantastic!! All I have ever received is top notch service with quality and respect! They even have helped me try to diagnose problems without charging me. I would highly recommend bringing your vehicle in to this location for whatever service you need!!
Morgan Boone-Roberts on Google
Brake Masters replaced my front rotors and pads about 7 months ago. The old set were not causing issues or making any noise--this job was done preemptively to help extend the life of the car.
Ever since that replacement, the front brakes have squealed daily. I hoped there was just some dust between the rotors and pads that would wear away. The noise never improved.
I took the car back to Brake Masters this week, less than 4,000 miles from the original job, and explained the issue. They test drove and "couldn't replicate the noise." They never inspected the car, just drove it around the block and told me no issue was present. They told me I would have to drive them around to replicate the sound or they would not do any work on it nor honor the warranty.
Juan was condescending, patronizing, and seemed insistent that this was all in my head. Not only that, when I questioned the quality of work that I paid hundreds of dollars for, he laughed in my face.
I left this shop, disgusted, and went to a local guy. They immediately test drove the car and confirmed the noise. It was not made up or all in my head, after all.
Juan, General Manager of Brake Masters, disrespects, demeans, and intimidates his customers. If you have any self-respect, and if value your money and safety, avoid this shop like the plague.
Overall Rating
Overall Rating
( 235 Reviews )Write a Review
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