Ace Automotive Center

So friendly and helpful! Got stranded after my breaks failed on a move across the country and Ace worked hard to get the work done as quickly as possible on Easter weekend. Tom maintained great communication with me, quality work from the mechanics.
Mar 15th, 2021

Jul 31st, 2020

No deals for students
Jul 3rd, 2020

I was 90% sure my starter had gone out (just bought a new battery) and contacted ACE about costs. Jake quoted me $250 (half of what a dealership wanted) and stuck to that cost. They also waived the diagnostics fee, gave me a 10% discount because of my job at NAU, and everyone I encountered was really polite. They had the diagnosis done and starter installed within a day. Stayed right on the quote, keeping their word. I see some negative reviews here but my experience was nothing short of perfect professionalism.
May 10th, 2020

Took a vehicle into Ace to have the transmission looked at. They first told me they were going to drop the pan and investigate. I told them I had already been to a few shops for diagnosis and told them i already new the codes it was showing and needed it looked into further. Jake Quoted me a $95 Diagnostic fee. when i was called back with the results of the inspection they told me they received the same codes i already new about and did "further research" and recommended a used transmission installed. They never dropped the pan like they said they would and was charged the diagnostic fee plus a 6.65 fee for supplies on something I already new about. The Nissan dealership found only the valve body the issue and not the whole transmission. Ace wouldn't do (only work needed)seems like. Jake had attitude from the start after I questioned his diagnosing. worthless and a waste of time. i still had to pay $102 ..
Apr 30th, 2020