Premier Coach Works Auto & RV Body Shop

Sep 16th, 2021

Great business. Will go there for all my autobody needs. Rudy was fantastic!
Sep 10th, 2021

Sep 4th, 2021

PREMIER COACH WORKS AUTO & RV COLLISION 8030 N EL MIRAGE R EL MIRAGE, AZ 85335 THIS PLACE IS A JOKE! Absolutely NO customer service. They pad the estimate and run very high.  We agreed to have them do the work on our coach but when it came time to finalise the work, Kody, the person we were dealing with would never return our calls. We had to keep calling until he finally would call us back. We even had asked him to figure out some extra things we wanted done that weren't on the insurance claim, like some botched body work and removal and replacing a couch in the coach. We had ordered the couch and had it shipped to Premier. Our insurance agent said that Kody was way high on his estimate and wouldn't come down and we were going to have to come up with a few thousand dollars in addition to what the insurance company was going to cover. My husband rented a truck to go and pick up the couch we had shipped to them to install. Kody wouldn't even come out of his office to meet with him.... So needless to say because of the lack of customer service we received we will not be returning to this shop and have found one that will work with us and our insurance company within reason. The facility is more state of the art and clean. The people are dealing with are very nice and treat the customer with respect and yes, they return calls within the next day. Not only is Premier losing our insurance business, they are also losing the additional work that we wanted and were going to pay out of pocket worth another $2k.
Sep 22nd, 2021

We had several things fixed, replaced or repaired on our motorhome back in January after a hail storm. Took a few months to get all of the stuff done. The door was replaced and custom painted to match. The paint turned out good but the door didn't close well, they worked on it again but it still isn't right and looks like they banged and dented the door around the lock to make it kinda work. The guy told us that's all they could do. We left for a summer road trip only to discover the windshield that they replaced still leaks in the same 3 spots and the new awning isn't working right and it leaks alot and doesn't roll in and out correctly. It's brand new! The slideout awnings that were replaced leak as well. Also, there is identification writing on the paint that still won't come off completely. We are on this trip and won't be back until fall and will have to see if they will stand by their not so great work done on the coach.
Sep 7th, 2021