Flooring America of Chandler

I have only shopped here for engineered hardwood flooring, so I cannot speak to the options for other flooring (though I know they also have a lot of carpeting, as well as laminate and vinyl plank options) or countertops. Bill was very helpful in directing our search for flooring, offering many helpful pieces of information. He even setup a measurement and quote at our house on the spot, directly after closing time. We have not made any purchase at this time, but so far I can say they offer a good selection or premium engineered hardwood flooring, including their own in-house brands of AquaDura and Floorcraft, made by Shaw. However, I must caution that the prices here seem a bit inflated, which is likely why they will casually knock off $0.50 per square foot right off the bat. Also, the installation pricing is a bit misleading because the cost of glue is separated out and very pricey. They are the first store to not charge for carpet removal, however, which is nice.
Jun 6th, 2021

Thank you so much to Dale and Amber for their assistance and patience during the entire process. Dale was fabulous with knowing what would look best in my home and was not trying to push the most expensive product. I felt they truly had my best interest at heart. There was a delay at the mill of my product but Amber stayed on top of it and communicated with me regularly. The installation also went very smoothly and was completed in one day which exceeded my expectations. I would highly recommend Flooring America of Chandler!
May 12th, 2021

The entire process was a nightmare. Some things were out of Flooring America's control but the way we were handled was not okay. Mark was a yes man, we had many questions and concerns before we even had signed a contract, he assured us everything would be not be a problem. As soon as we signed the contact and they got their money is when they said they couldn't do things. Then they wanted money for each and everything little thing that hadn't been mentioned before. The tiling crew led by Ezekiel was AMAZING. They worked hard and our flooring looks great. It was just insanely time consuming. Also, if you do hire them make sure you count your bags of mortar and grout every day. They took what wasn't used (which is fine) but didn't tell us. I had to ask if our final bill reflected what they took back. Dale looked surprised but quickly subtracted it from the total. Also, they ruined the bottom of our cabinets and tried to fix it, but it definitely isn't fixed. We love supporting local businesses, but this one was a mistake.
Jan 11th, 2021

Chase was super helpful and friendly!
Sep 7th, 2020

Flooring America in Chandler is the BEST! Dale and Amber really took amazing care of my husband and I. Once you start looking for carpet you realize it is not an easy task. There are so many options from price point to quality…and then the decision, do I even do carpet or do I stick with the wood tile planks throughout?? We decided to go with carpet and Karastan at that! Top quality and gorgeous colors to choose from. The carpet was the last to be installed after a complete remodel of the home. New stairs finished getting installed and stained Thursday and carpet installed Friday…Goldenrod…Oh I was so excited!!! I got home from work and the carpet was not the correct color. It was pink to say the least!! Yes, very stressful. Dale and Amber worked hard to ensure not only did Karastan replace our carpet with no charge, we decided to go with a completely different color to ensure it wouldn’t happen again. They ordered the carpet and it was installed to perfection! I am so happy with the carpet, it’s like clouds under our toes! THANK YOU DALE AND AMBER!! You two are the best and I would recommend to no doubt!
Jul 9th, 2020