Chamber of Commerce

      Jones Auto Center

      ( 167 Reviews )

      Jones Auto Center
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      Chamber Rating

      Verified Member
      4.5 - (167 reviews)
      138
      7
      6
      5
      11
      Read Our 167 Reviews

      Chamber Rating

      Verified Member
      4.5 - (167 reviews)
      138
      7
      6
      5
      11
      › ‹
      • Kristen Abbas

        You had my VIN number and needs for about 3 weeks. When I arrived, you didnt have the items needed to complete the requests for my vehicle. You sort of remedied that by saying you would either send a mechanic to my house on Monday (this was Saturday) or communicate with me to update the status. I agreed and made other arrangements for my transportation to and from work. You never came. I tired to follow up but no communication was successful. I made arrangements for transportation to work on Tuesday. I heard nothing. I heard back on Wednesday for Thursday but I had no opportunity for alternative transportation so we made plans for Friday. Your mechanic arrived Friday but, as I found out later, still did not replace my rear wiper. I still do not have a rear wiper at all. And no return communication on why. So, I still need my rear wiper. One positive, Myrna was nice enough.
        Apr 9th, 2024

      • Grant Goodall

        Had an appointment for an oil change , there was over an hour delay in commencing due to being short staffed that day. It was no big deal to me , the folks I dealt with were most pleasant and efficient.
        Apr 6th, 2024

      • Eric Page

        Easiest buying purchase Ive ever had.
        Apr 6th, 2024

      • Brian Maruska

        Worst service in the country. Spend 90k and cant get a vehicle serviced in a timely manner
        Mar 28th, 2024

      • Mitchell Williams

        This place is an absolute joke. Especially when it comes to vehicle service. I have a warranty issue with my brand new GMC, and I wanted to bring it in to have them take a look at it. When I pulled in, I was trying to explain the problem, and she interrupted me and asked me if I had an appointment. The woman was extremely rude and then told me that they were eight weeks out before I could even get the vehicle in. In my opinion this is completely unacceptable, I called Van Chevrolet in Scottsdale, where I originally purchased the vehicle, and amazingly they could get me in the very next day. Obviously, Id rather not drive to Scottsdale for a warranty issue that could be done here in Casa grande, but the drive is certainly worth an eight week wait. Again, terrible business. I would just stay away from this dealership altogether.
        Mar 24th, 2024

      Read Our 167 Reviews

      About
      Jones Auto Center

      Jones Auto Center is located at 1932 N. Pinal Avenue in Casa Grande, Arizona 85122. Jones Auto Center can be contacted via phone at (520) 762-6438 for pricing, hours and directions.

      Contact Info

      Questions & Answers

      Q What is the phone number for Jones Auto Center?

      A The phone number for Jones Auto Center is: (520) 762-6438.

      Q Where is Jones Auto Center located?

      A Jones Auto Center is located at 1932 N. Pinal Avenue, Casa Grande, AZ 85122

      Q What is the internet address for Jones Auto Center?

      A The website (URL) for Jones Auto Center is: http://www.jonesbuickgmccasagrande.com?cs:pro=yext

      Q How big is Jones Auto Center?

      A Jones Auto Center employs approximately 20+ people.

      Q How is Jones Auto Center rated?

      A Jones Auto Center has a 4.5 Star Rating from 167 reviewers.

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      Ratings and Reviews
      Jones Auto Center

      Overall Rating

      Overall Rating
      ( 167 Reviews )
      138
      7
      6
      5
      11
      Write a Review

      Kristen Abbas on Google

      image You had my VIN number and needs for about 3 weeks. When I arrived, you didnt have the items needed to complete the requests for my vehicle. You sort of remedied that by saying you would either send a mechanic to my house on Monday (this was Saturday) or communicate with me to update the status. I agreed and made other arrangements for my transportation to and from work. You never came. I tired to follow up but no communication was successful. I made arrangements for transportation to work on Tuesday. I heard nothing. I heard back on Wednesday for Thursday but I had no opportunity for alternative transportation so we made plans for Friday. Your mechanic arrived Friday but, as I found out later, still did not replace my rear wiper. I still do not have a rear wiper at all. And no return communication on why. So, I still need my rear wiper. One positive, Myrna was nice enough.

      Business Response on Google Apr 10th, 2024
      Kristen, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (520) 836-3100 to discuss your concerns, as your satisfaction is of utmost importance to us.

      Grant Goodall on Google

      image Had an appointment for an oil change , there was over an hour delay in commencing due to being short staffed that day. It was no big deal to me , the folks I dealt with were most pleasant and efficient.

      Business Response on Google Apr 7th, 2024
      We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

      Eric Page on Google

      image Easiest buying purchase Ive ever had.

      Business Response on Google Apr 7th, 2024
      Eric, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

      Brian Maruska on Google

      image Worst service in the country. Spend 90k and cant get a vehicle serviced in a timely manner

      Business Response on Google Mar 28th, 2024
      Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (520) 836-3100 to discuss your concerns, as your satisfaction is of utmost importance to us.

      Mitchell Williams on Google

      image This place is an absolute joke. Especially when it comes to vehicle service. I have a warranty issue with my brand new GMC, and I wanted to bring it in to have them take a look at it. When I pulled in, I was trying to explain the problem, and she interrupted me and asked me if I had an appointment. The woman was extremely rude and then told me that they were eight weeks out before I could even get the vehicle in. In my opinion this is completely unacceptable, I called Van Chevrolet in Scottsdale, where I originally purchased the vehicle, and amazingly they could get me in the very next day. Obviously, Id rather not drive to Scottsdale for a warranty issue that could be done here in Casa grande, but the drive is certainly worth an eight week wait. Again, terrible business. I would just stay away from this dealership altogether.

      Business Response on Google Mar 26th, 2024
      Mitchell, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (520) 836-3100 at your earliest convenience to discuss how we can turn your experience into a positive one.
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      Overall Rating

      Overall Rating
      ( 167 Reviews )
      138
      7
      6
      5
      11

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