Liberty Tax Service

Karen Moore _{on Google}

Feb 17th, 2018

I swear I had an appointment this morning at 9:30. I show up and walk to the door about 9:20. Door is locked but the open sign is on and the hours state they open at 9. I wait until 9:30, door still locked, 9:35 And still nothing. I call and call, nothing. What a joke. 9:40 still nothing, I'm finding someone else.

Enrique Acosta _{on Google}

Dec 1st, 2017

Great

Ronald Moreland _{on Google}

Mar 30th, 2018

My wife and I have had a very bad experience here and want to warn others about this location. There were several issues we encountered. First, we found it very suspicious that they don't have their prices out so a person can see them. When I arrived last Friday afternoon, there was no one in the place except for the person preparing taxes. We had maybe 8 pages of personal documents. When the lady was finished entering the information, which took about 20 minutes, the bill was $407. We should have left. She kept our paperwork and we had some more documents to get so we returned the following day. Now, a gentleman was there by the name of "Lee". We brought him our documents and sat down thinking he was going to prepare our taxes. He stated to us that he was in the middle of preparing another return and we needed to return later. We stopped by later and he prepared our return. When we asked for the total amount, he gave us a price of $599. My wife and I were absolutely shocked. "Lee" stated that since we had additional forms the price went up. WOW! WOW! WOW! Both tax people probably spent a total of 1.5 hours on our taxes and we were charged $599. In all fairness, they did give us a 40% discount so our bill went to $359. When I had a chance to look through our paperwork, an itemization of the bill was not included so I called the office. Erika emailed me the itemization. Upon further review, the state tax return was not in our paperwork. Erika is going to email this to me as well. The owner's name is Bayo Ogundele. He is a CPA and has a website. For $600, this place is a joke. DO NOT GO TO THIS OFFICE!!