Dylan's Pizza Bistro

taylorleeinaz _{on Google}

Oct 21st, 2021

The owner, Dylan, treated my family and I as if we were a burden. We showed up early knowing that we would have to wait for our order, but that seemed to be a problem for him. Where I come from a successful business includes good service with a smile or even a “thank you” once in awhile. Dylan and his company possess neither of those. Next time I am in town and want pizza I know where not to go.

Matthew Wilkinson _{on Google}

Oct 14th, 2021

It has been hit and miss for the most part regarding the experience we have received over the years. Lately, things have progressed to worse. In the past either I am given a specific time to pick up at the drive thru window only to be told they are super busy and I need to pull off and park. I have been forced more than once to wait as long as an additional 45 minutes making me think I was forgotten or whatever? Upon receipt of my order it often comes with no apology or even a kind thank you for waiting. Customer service there is very poor.
I generally always order the exact same item so I do know the prices I'm expected to pay. However, over the last couple months the price seems to vary and whenever I inquire I was told they just had a price increase. They failed to make any "new" price adjustment changes with there online menu which makes me think of a bait & switch tactic. Today, which has confirmed this is my LAST visit with them I ordered the XL BBQ pizza but asked to sub the onions with green peppers. The order was read back to me noting the changes. I also included with this order 12 BBQ wings. Upon arrival I was charged $39.57 for my order. Without it dawning on me until after I pulled away I realized I was grossly overcharged. The menu online states the pizza would be $15.99 and the wings are $12. Even with tax that is clearly still a $10 overcharge. I paid cash. I thought about turning around but out of my frustration I decided given I will not order from them anymore then screw the difference. When I made it back home I discovered they had not made the substitution I requested on the pizza and was forced to eat it anyways.
My business is vacation rentals and because of these ongoing mistakes and over charges I am removing their listing from reputable eateries in the area from our directory listing of local businesses to try. I cannot afford to have upset guests experience this only to have our recommendation being tarnished from it.
Matthew Wilkinson, owner, Blue Moon Bungalows

Ryan Benge _{on Google}

Sep 27th, 2021

The food was FANTASTIC. Kinda busy. Service was decent.

Tara Weger _{on Google}

Sep 21st, 2021

very neat indoors and great food at low prices. has a bar!