Golden Heart Boarding & Grooming

Flor Amor _{on Google}

Mar 5th, 2024

I got a bad feeling the first time I went in, gave them a shot but should have listened to my gut. They do decent grooming, but I wouldnt board your animals here longer than a couple days... The facility is very dirty. My dog came back aggressive and reactive to shovels, hes never been this way. My cat came back filthy and shedding like crazy, got a uti a week later, hes never had these problems.
Youre better off spending a few more dollars and taking your pets to a better place.

Katie Lemke _{on Google}

Jan 9th, 2024

I had my 2 dogs groomed about 3 times and each time they did a fine job with my doodle but purposefully groomed my Boarder Collie the way they wanted to (I know this because the other groomer told me this). My husband had taken/picked up the dogs until this last time, when I picked them up. Although I did not observe the staff mistreating my dogs, I observed the owner's young daughter, in my opinion, mistreating another client's dog. I asked the owner and groomer if this was a usual occurrence - having to ask twice because they ignored my question the first time. The owner's response was that the dog was not doing what the girl wanted her to. While discussing this, the owner's daughter continually glared at me and I responded by stating that her yanking that dog around while drying him and them putting him in the crate very roughly, was not okay and I didn't care that she was glaring at me; that would not change my opinion. I told the owner I would likely not return. Not once did she apologize for her daughter's behavior - how she treated the dog nor how she glared at me for several minutes in front of her mother, the owner. I have to wonder what happens when the daughter works and the owner and groomer aren't present? Additionally, the place was dirty and smelled awful. I will never return and I highly recommend if you take your animals there, watch how they treat your babies.

Matthew Kovarik _{on Google}

Dec 12th, 2023

Its never easy to drop off your pet at a boarding facility but I always feel comfortable dropping my dog off. Friendly staff who go above and beyond.

Beryl Castillo _{on Google}

Sep 20th, 2023

This place is great for grooming and pet sitting. Our dogs, an Alaskan Huskie and a Westie, always get groomed here, and they never put up a "fight" when we drop them off. The staff is nice, friendly and professional. Prices are reasonable. I am glad they are in North Pole.

Jackson Campo _{on Google}

Aug 12th, 2023

Moving soon so want to leave a good review for this place, they have always done an amazing job with both my dogs and theyre always happy when I pick them up. One of my dogs is a Flatcoat Retriever which is a hard breed to groom and she has never gotten better haircuts than she has here even if her fur was matted! Also your pups get bandanas to bring home!