Arrow Refuse

Do not use these guys. They miss pickups all the time. In fact they miss pickups so often, I didn't realize they had a payment problem for a few months (I don't generate much waste). They finally robo-called me to tell me the they had a payment problem after months of apparently no service (I couldn't tell the difference) but they had made sure to add to the bill the entire time they weren't servicing me. The lady on the phone was very smug about it and only offered that they weren't required to notify me of payment issues. These guys are a scam.
May 5th, 2018

Very good service! The reason they pass by is because they pick up on one side of the street and then the next time they go down the otherside of the street,
Sep 16th, 2017

Helpful and courteous staff, scheduled pickups, reliable service.
Sep 1st, 2017

They don't want to have work-- they drove to our house to pick up the trash and the mechanical arm knocked over our trash can and they just drove off. When we called the staff person argued with my wife about it. There have been several other times where there were petty complaints from their driver that the position of our trash can wasn't positioned properly and left our trash. Back in the day when things were simpler and guys physically came and picked up your trash there were never any problems. Now that they have one driver who uses a machine they act like a princess who wont do any work and leaves your trash but charges you for it and then extra to come back and get it and there are constant problems with their service.
Mar 31st, 2017

I have seen them drive by many times without stopping to pick up the trash.
Aug 21st, 2016