INTERIOR COMMUNITY HEALTH CENTER

Frequently has ignored the reason for setting up my appointments and my doctor only works on what she wants to work on and what's within my insurances coverage has lost half of their services an will more than likely never have them return forcing me to struggle an other Healthcare places to try to do their best without my medical history on top of that has not been in communication with my other doctors to try to help me. Long story short these past two years they have been more of a hindrance than help.
Dec 30th, 2021

The front desk receptionist was incredibly rude. I’ve never felt so unwelcome by someone in a healthcare facility in my life. I am an incredibly introverted person, and I prefer to not speak a lot in public. However, the front desk receptionist left me in tears with her belligerence. Her apology was “I’m not being rude. I apologize if you think I was rude.” How is a that an apology? How is putting your hands up and speaking extremely slow (insulting my intelligence) not rude? I can speak English, and I completely understand what she was saying. I just wanted a thorough explanation because I’ve never been to a clinic that didn’t check me in because I was 3 minutes late to an appointment that would only take 10 minutes as usual. Very unprofessional.
Dec 7th, 2021

Oct 26th, 2021

The staff have the worst manners I've ever experienced. This is a community clinic for everyone and they treat sick people like 3rd rate citizens. They openly discriminate against people with disabilities. They will talk down to you, raise their voice if you do anything slightly perceived as not following directions. Fairbanks, Alaska's worst clinic, don't come here if you value being treated with dignity and respect.
Jan 20th, 2021

I have nothing but good things to say about this establishment. I saw Dr. Burke and it was one of the few times I felt that a healthcare provider was actually invested in my concerns. She answered all of my questions and provided me the treatment I needed. I couldn't recommend her more.
Oct 30th, 2020