Barkley Buick GMC Cadillac

This place was very helpful and very responsive. Made details clear and did their best to work with you. Mrs. Amanda is very kind and helpful. Definitely recommend!
Apr 8th, 2024

Great friend I work there so it' like a hold nother family
Apr 7th, 2024

Great People Local Family Owned
Mar 22nd, 2024

It took four days to complete a service that takes 1-1.7 hours to complete.
Mar 18th, 2024

This was our second attempt to "buy local" and was a fail again... Took my vehicle in to be appraised for a possible trade and had already built/picked out a new vehicle. 1 hour in the dealership and a test drive of a different vehicle later, we were told that the appraiser was not even in that day and that we should hear something by the next morning around 0900. To no ones surprise, no call was received. Meanwhile... the vehicle that was located for me was sold from under them as we were supposedly still waiting on an appraisal. My husband inquired about making a deal on the vehicle that is did the test drive in. (There was still no response on appraisal) I did a private sale on my vehicle the next day still "waiting" for a response from Barkley on my second choice. This went on for another day (let's not forget that I had sold my vehicle on my own. We finally decided to go to another dealer and ended up locating and purchasing my first choice. Fast-forward... my new vehicle need to be serviced so we contacted Barkley as this was an issue to be covered by warranty. made an appointment for 0900 on a Thursday. My vehicle sat parked for the entire day and had not been touched. The next evening around 2pm I called to check the status and got the "We were just about to call you" response. I was told that the tech needed to run another test on the vehicle and that I would be called in a few hours with the result. "Surprise!" No call. My husband called them to inquire about the status of the vehicle around 5pm. He was told that the machine that my vehicle was to be tested on was broken and that I could come pick it up and take it to another dealership. Mind you, this was a Friday afternoon now well after 5pm when we went to pick it up as they closed at 6 and were already letting down the rollup doors when I arrived. As was the other dealership... "Pontiac, Cadillac, GMC, Barkley did not make it easy!" (I only chose one star because I could not submit this novel without a rating)
Mar 30th, 2024