Covan World-Wide Moving

Schedules mean absolutely nothing to them. Was scheduled for 1st, 2nd and 5th of July. Moving 3 storage units. Monday they show up at 4pm, totally unprepared to do anything. Thus, nothing gets done. I am told they will call first thing Tuesday to let me know the plan. They don't. I call them and finally get an answer they won't be coming on the 2nd, but rather the 3rd! Nice. I have to miss another day of work. On the 3rd, they tell me they will arrive around 1pm. For a variety of reasons they show at 6pm and work about 4 hours. I do not blame the drivers, packers, movers, etc. They are the real workers. I blame the management whom seem incapable of making a schedule, much less sticking to it. So. 4th of July and I am waiting on them to show and am facing the real possibility of having to pack out tomorro also. We are into the 4th day of this planned move and 80% of my stuff has not been touched. This after they tell me 3 days. This after I have rearranged my schedule to accommodate their plan. This includes taking off work for 3 days. Based on their plans, not mine. This company has exhibited a total lack of communication skills and not one person from management has spoken to me, or addressed my concerns. They simply do not respond. I have no recourse other than to wait on them to move my stuff. Moving is stressful, I get that. But this stress is totally unnecessary and this company, at the managment, planning and communication level is unacceptable. I have moved 9 times in my adult life, including overseas, and without question this is the worst experience I have ever had. Perhaps when this is in the past I will have a happier review, but at this point, I cannot think of any task I would recommend them for, much less moving.
Oct 7th, 2019

Moron driver blew through a red light / intersection doing about 50mph as I was pulling into the intersection since I had the green light. He was heading west on 90 at 6:43 PM in Pensacola on 7/10/19.... maybe you should can him before he kills someone... if he hasn't already... 3 Still pics taken from dash cam video attached.
Aug 24th, 2019

They did a fantastic job of moving my belongings. A++ service
Apr 23rd, 2019

Apr 20th, 2018

Nov 26th, 2016