American Leak Detection of Mobile-Biloxi

They were not even close to the leak
Apr 16th, 2021

Josh did a fantastic job. Knowledgeable and experienced.
Sep 9th, 2020

ALD assessed and diagnosed an area with suspected leak. The slab was busted up but no pipe plumbing was found in the vicinity, only sitting water. I appreciate the fact ultrasound is not an exact science and realize diagnoses could be inaccurate. American Leak Detection made it right though! They reimbursed me for market cost of flooring unnecessarily ripped up. They were ALL very professional and sensitive to my issue and promptly responded by doing the right thing. Thank you for your ethics and morals and for proper business decision. I commend them for seeing to it the customer is fairly treated in the event a miscalculation occurs. On a side note, I would have used them for the slab extraction but I must have been misunderstood to believe I needed to secure a plumbing company. I was reimbursed the cost they would have assessed me which was less than the costs incurred by a different plumber. Nonetheless, this was not about nickel and diming the company. My heart is happy to know there still exist old-fashioned business practice.
Jul 15th, 2017