AAA Montgomery Insurance and Member Services

I called Triple A cause my car wouldn't start and I was parked in a parking deck that told me they had no one to come tow me because I was in a parking deck that it would be morning before they could find someone. They also told me to ask the security officer for a jump start. I pay u for road side assistance and u left me to fend for my self. This is a terrible way to treat people.
Feb 12th, 2024

O -My-Goodness !! What a mess I called AAA and was given a total tun around and I wanted to join !! Whom ever the lady at the Alabama head office needs to be fired . it's a shame when you can't even give them money...
Jan 15th, 2024

I reserved a car on Thursday for Friday not knowing that's a popular day. Everything went through, got an email Friday saying they didn't have any cars.
Sep 14th, 2023

On 08/23/23@9:55 called AAA and spoke with a young lady and she had the nasty attitude ever never responded to anything unless a asked is she still there so I guess I want be buying my membership next year#sadddd
Sep 8th, 2023

My husband called to get roadside service today 8-9-2023 he needed a battery the dispatcher called someone in Clanton AL. the man called him and he said I don't have any batteries but I will come jump you off then a little while later he called back and said I can't get out of the parking lot my husband just told him to forget it and he had a client of ours to jump him off. I called roadside services back and the lady was very nice and said she would cancel himcand made notes of what I told her. If this is the way they respond when they are called to assist someone I do not want any part of this. Very disappointed we pay AAA and they use this kind of idiots. After my husband told them he needed a battery I thought they would bring a battery!
Jul 31st, 2023