The Maids

Sep 6th, 2021

Good job ladys
Jul 11th, 2021

First time using this service. The professionalism, attention to detail, and extreme thoroughness; there are not enough words, in any dictionary or thesaurus to describe the competence and drive for excellence displayed by The Maids. I am truly privileged to have witnessed their work first hand. I 100% recommend this business. I challenge you to hire The Maids, they are JUST THAT GREAT!
Sep 20th, 2020

May 21st, 2020

Im displeased with the way my service complaint has been handled. This was my first time working with or using this companys service. Overall, they did a good job cleaning my home with the exception of the damage caused in my kitchen by a cleaning member. One of them put a hole in my range vent light cover and scratched/vigorously rubbed the paint off of some of my cabinets. I sent an email to Sandee to air my my grievance about the above on 2/19/22. She called me on 2/21/22 and told me that the supervisor, Tiffany, could come out to walk through those things with me. Well, this same supervisor was one of the ladies that helped to clean my home during the last hour of my scheduled cleaning. She told me that her kitchen lady did puncture the vent cover, but she forgot to mention it to me. Then, Tiffany said that this same staff member denied scratching up my cabinets. They would order and replace my range light vent cover, but they couldnt do anything about the cabinets. I told her that they didnt look this prior to this cleaning visit. If this same person didnt mention the incident with my vent cover to me, then why would they mention the scratches made to the cabinets. I told her to cancel my next cleaning service. This same supervisor told me that shed escalate my issues to her manager and someone would get back to me. In addition, they would order me a new vent cover. As of today, 3/16/22, I havent received a call or email to further address my grievance. Ive received no concessions such as a full or 50% refund, etc., That says A LOT!!! I would not use their service unless youd plan on micromanaging they staff every step of the way to prevent the same thing from happening to you.
Apr 16th, 2022