City of Lincoln Water Department

Water leak on their end, its a big leak. Told lincoln over a week ago yet they do not care enough about the water supply to come fix it. I guess with all the rain we are getting they don't feel this big leak is a priority. What a wasteful city
Jul 30th, 2021

This is a water company that cannot turn your water on! After paying over $150 dollars in set up cost to this company; we still do not have water. Instead they have their paying customers doing their job for them. Customer service at its finest! If there was a way to give someone negative stars I would have done so!
Feb 22nd, 2021

slow as ever 3 women working in the part where they take ur payment and it's takes me 30 minutes every trip...u can't pay over the phone bc they number doesn't work or no one answers...a joke
Jul 9th, 2020

Jan 2nd, 2020

Lincoln water department obviously has no sympathy for those suffering during the COVID-19 situation. My water got cut off just yesterday Due do not making a payment for two months As it Should I have no complaints with paying the bill for the water I’ve used.my issue is people are having trouble paying their bill during a crisis I think it would be pretty evident it would be very difficult to pay an additional $75 reconnection fee tacked on to whatever large bill someone may have and they have no issue giving out that extra charge. during normal situations and I get to work every day sure it’s my fault. But when I’m struggling as is I don’t need an additional almost hundred dollar bill added to my already $300 backed up water bill. And also to the way they talk to you on the phone you would think I haven’t paid child support in a year To the person I’m talking to directly. But that’s the norm in our society today. So fair warning Pandemic or no pandemic you don’t pay you get shut down with an additional reconnection fee. Thanks city water always looking out for the customer. I’ve got more to say but not enough time so I’ll leave it at this if someone’s a first time being disconnected from the water grid I think y’all should have a one time reconnection wave instead of hitting them with that hard fine.
Jul 28th, 2020