Tool & Truck Rental Center at The Home Depot

Mech Eng _{on Google}

Jul 18th, 2023

Don't bother calling this Home Depot Tool Rental Center. WORST customer service I have dealt with since trying to get something resolved by the DMV. They will pickup the phone and hang up immediately. No... it's not being put on hold, just hang up on customers. If you call back they do the same thing. It's hard to believe anyone in the tool center still has a job.

Mike McEwen _{on Google}

May 31st, 2023

Why does rental department have a phone?

Broderick Miles _{on Google}

Apr 7th, 2023

I went to the rental department and rented a skid steer for 4hrs. The clerk said I didn't return the skid steer I was charged $1500 for no return. When I saw it came out of my bank account I called the store and was met with a terrible attitude from the older female clerk. She threatened to continue to charge me until I brought the skid steer back. I then went to the store to speak with the manager and she didn't interact with me at all. The guy who i returned the equipment to was oblivious to signing me out. I then looked in the area I parked the skid steer and low and behold the skid steer is in the same place I parked it. I do not recommend shopping at the Trussville, Alabama homedepot. Terrible terrible place to rent equipment from.