Pizza Hut
-
300 Governors Dr SW
Huntsville, AL 35801
Chamber Rating
-
Brittney Smith
I placed my order at 8:58 PM, ETA was 9:30. I called at 10 to check the status and the man on the phone said he saw it coming out of the oven and it would be on its way shortly. I called at least 10x between 10:35-10:55 and my husband just drove to the store, which is 7 minutes away. When he arrived at 10:55, our food was sitting under the heat lamp and the man tried giving it to him. My husband declined and requested a refund instead. If it's going to be over an hour, a restaurant needs to notify the customer. The pizza was literally still under the heat lamp at 10:55 and no one would answer the phone. Why? I'm in the restaurant industry and have been for 10+ years. There is literally no excuse for a 2+ hour wait. I am beyond disappointed and we won't be ordering from pizza hut ever again.
Aug 30th, 2020 -
Candi Gray
The pizza was great
Aug 22nd, 2020 -
Lori Engel
The food is great and the employees were funny and we enjoyed taking to them. It was definitely a fun and inviting atmosphere.
Jul 31st, 2020 -
Steven Burleson
Jul 20th, 2020 -
Dexter Williams
Buffet was good 👌 hot and verity
Jul 1st, 2020
Contact Info
Questions & Answers
Q Where is Pizza Hut located?
A Pizza Hut is located at 300 Governors Dr SW, Huntsville, AL 35801
Q How big is Pizza Hut?
A Pizza Hut employs approximately 20+ people.
Q How is Pizza Hut rated?
A Pizza Hut has a 3.2 Star Rating from 295 reviewers.
Ratings and Reviews
Pizza Hut
Overall Rating
Overall Rating
( 295 Reviews )Brittney Smith on Google
I placed my order at 8:58 PM, ETA was 9:30. I called at 10 to check the status and the man on the phone said he saw it coming out of the oven and it would be on its way shortly. I called at least 10x between 10:35-10:55 and my husband just drove to the store, which is 7 minutes away. When he arrived at 10:55, our food was sitting under the heat lamp and the man tried giving it to him. My husband declined and requested a refund instead. If it's going to be over an hour, a restaurant needs to notify the customer. The pizza was literally still under the heat lamp at 10:55 and no one would answer the phone. Why? I'm in the restaurant industry and have been for 10+ years. There is literally no excuse for a 2+ hour wait.
I am beyond disappointed and we won't be ordering from pizza hut ever again.
Candi Gray on Google
The pizza was great
Lori Engel on Google
The food is great and the employees were funny and we enjoyed taking to them. It was definitely a fun and inviting atmosphere.
Steven Burleson on Google
Dexter Williams on Google
Buffet was good 👌 hot and verity
Overall Rating
Overall Rating
( 295 Reviews )Write a Review
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