ADANA FLORIST & GIFTS

Jan 14th, 2023

I'm not sure if this will make a difference, but I'm so upset. The difference of what I ordered compared to what my friend received were two completely different orders. (I wanted these to be special for my friend that was promoted to which she was barely acknowledged.) I picked this bouquet because of the colors as her favorite colors was included.....except for the fact that none of her favorite colors were in the clump of flowers she received. And yes, I understand that orders may not be exact, but come on. If the florists needs to switch out certain flowers, at least make it somewhat close to what was ordered. Usually, the florist will contact the customer if the flowers are that different....did not happen. But I suppose since they've already been paid, who cares what flowers are sent out. If I spend over $100 on flowers, I would think they'd, at least, the flowers would look fresh and somewhat close to what was paid for.....very disappointed. I, most definitely, will NOT use this florist in the future.WOA, be specific, in detail, if you don't want things switched out, or ask to be contacted if they don't have anything close to what you're ordering.
Nov 29th, 2022

Nov 19th, 2022

What I ordered versus what I got. When I called to tell her I wanted a refund, she refused and literally told me I got my money's worth. I think not! Worst experience ever. P.S. I see the owners response and she is literally telling absolute lies. How can she say what I received is not what they sent my mother when I literally have a picture of what it looked like right after it was delivered. I never told her I loved the arrangement and even my mother called to let her know it was not up to standards of what I paid for or what I ordered. She also told my mother she would refund me 20$ which is horrible for a 119$ arrangement and she hasn't done that. Luckily I disputed it on my credit card so thankfully I didn't pay for this ugly arrangement. Don't use these people guys. She's rude, condescending, and it's bad business. If she's proud of that arrangement she sent then maybe it's time to call it quits.
Mar 1st, 2022

Feb 27th, 2022