World Class Kennels

Wonderful people and my 2 Yorkies love them so much. I will be returning very soon.
Feb 5th, 2023

Jan 8th, 2023

Jan 2nd, 2023

So disappointed with the new groomer. I really hate posting this I have been with WC for years but I am so disappointed with things were handled. I had my 12 year old Westie groomed and the new groomer cut her skirt completely off. A phone call from the owner to talk to me would have made a world of difference. I know it will grow back but she's 12 and looked so pretty now she look like a boy with a bad haircut. We won't be back because not only because of the cut but mainly because a return phone call to me after I called with my concern asking to talk to the owner didn't happen. I feel like that was the least I should have gotten since I did call wanting to talk to her and was told by the office staff they would have her call me.  No offer to refund which I don't care about the money all I got was an email saying she would talk to the groomer. I'd like to know why!!! Why would someone do that to a dog that obviously has had the same cut for years. I would have appreciate a little more personal concern I mean these four legged animals are our babies and they aren't just a dog.Customer service and addressing concerns is a huge part of business. Seems I'm just a number when I thought I was a good customer. Still upset!!
Nov 12th, 2022

Sep 6th, 2022