Huddle House

Very busy Huddle House next to Love's Travel Plaza. Kristin did an amazing job waiting on tables and refilling drinks. She seemed to be the only waitress for at least 10 tables. While the breakfast was good, it was nice watching people enjoy food and conversation without getting upset with food delivery taking a little longer than usual. I watched as strangers shared a table and guests being polite and friendly to the waitress. I can only wish this was normal in America and not the exception.
Apr 13th, 2022

Thank you for being open. From out of state and this was the only actual returant that was open. Food was good and everyone was polite. Recommend if you stopping through or visiting
Feb 16th, 2022

Even though Hepatitis ABC-Z is an issue here, the food and people are great! Everybody who has an issue here needs to, first, roll up their sleeves. Second, clock in, and third, GET TO WORK. They are short staffed as is and continue to do their job the best they can!
Feb 3rd, 2022

Took over 15 minutes to take our order while two other tables that came in after us has been taken care of. Took over 40 minutes to get a burger and sandwich. Only three other tables all received their food ate and left before getting our food. Starting to think they dont like African Americans at this place. Staff wont even look at us. Avoid this place.
Dec 9th, 2021

Not the greatest experience for the first time. With that said, there are not a whole lot of places to get breakfast in Hamilton, so we chose Huddle House, knowing it's going to a least be decent if not good. Subpar was more like it. When we pulled up there were 2 cars in the parking lot. Perfect timing. Beat the rush. Our waitress got us menus and drink order, coffee and water. We ordered rather quickly with only one other table waiting for their food. Food was not coming out to anyone, coffee needed to be refilled and as we sat there we kept wondering what was going on. The cook was cooking but nothing coming hahah....15 min went by waitress passed our table multiple times and not once asked to refill our coffee that is sitting at the edge of the table indicating a refill please. Restaurant started to get customers and more customers. We sat patiently waiting for our food still unsure of why even the table that order before us hasn't gotten their plate. Then the door-dasher comes in to pick up what the cook has been cooking for the past 15 min. Oh!!! Okay!!! Understand but there are also customers inside. We finally get our food about 20-25 min later and a refill for our coffee. If one thing I know if the customers are waiting longer periods for their food you most definitely want to keep their coffee or drinks refilled. It wasn't busy enough and within the time frame between the 2 employees one of them should have filled the coffee. Ok now onto the food. Food- A huge disappointment!!! Not only was the wait longer than expected but the food was cold. Husband got over-easy eggs, bacon, waffle and hashbrowns. His eggs were cold to the touch, the nice dippy yolks was cold not delicious EWE GROSS, his bacon was cold, brittle and burnt in places, no toast on his plate which it should have came with. The husband was NOT about to send it back since we had sat for so long. My plate, the omelette was hot and ok, hashbrowns so hard I could not even chew them as well as cold to the touch. The husbands hashbrowns weren't as hard since they forgot them the first time around. I am supposing since the only hot item on our plates was the omelette that the cook was waiting for this. But I would assume we should cook the item that will take a little longer than say over-easy eggs first then the rest. I don't know if the cook was feeling a lot of pressure as the restaurant did fill up with 6 tables in a matter of min (after we had been there for 10) or if it was short staffing for that area or what. But the food was subpar for sure. I understand this store is short handed and need us patrons to be kind especially right now and bare with them when they are understaffed. However, with being patient and understanding especially for the wait time I most definitely want hot food on my plate and food that is cooked correctly. It was also Free Waffle Wed ( didn't know anything about it til the other waitress said something to her table) we were never told that and so we were charged for the waffle even with the purchase of $6 or more. We asked our waitress if we could fix that and she was unsure & had to ask. She did something to take something off our bill whether it was the waffle or something else I dont know. But she did rectify the situation with that mishap. Would I visit again? As a new member of the community and knowing there isn't much of a breakfast presence in the area I will have to say I'm sure we will. Will it be soon? Unfortunately, no. Unfilled drinks, Cold food and food not cooked correctly is not a win in our books.
Jan 30th, 2022